Free self parking
Multilingual staff
Laundry facilities
Number of outdoor pools - 1
Smoke-free property
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Covered parking
Wheelchair-accessible public washroom
Wheelchair accessible parking
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The Marco Polo
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Description
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including concierge services.
Popular amenities See all
Property amenities
Popular amenities
Free self parking
Multilingual staff
Laundry facilities
Number of outdoor pools - 1
Smoke-free property
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Covered parking
Wheelchair-accessible public washroom
Wheelchair accessible parking
Concierge services
Tours/ticket assistance
Luggage storage
Safe-deposit box at front desk
Upper floors accessible by stairs only
Well-lit path to entrance
Guest Services
- Front desk (limited hours)
Outdoor
- Pool sun loungers
Accessibility
- Handrails in stairways
- Wheelchair accessible path of travel
Check-in Time/Check-out Time
2:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Check-in Special Instructions
The front desk is open daily from 7:00 AM - 7:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions please contact the property using the information on the booking confirmation.
Fees Optional
- Crib (infant bed) fee: AUD 15.0 per stay
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 7:00 AM to 7:00 PM.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include dry cleaning/laundry services multilingual staff and luggage storage. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones as well as desks and coffee/tea makers.
Location
Located in Mackay (West Mackay) The Marco Polo is within a 5-minute drive of Caneland Central and Mackay Enertainment and Convention Centre. This hotel is 1.1 mi (1.8 km) from Jubilee Park and 1.2 mi (1.9 km) from Artspace Mackay.