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Alea Tulum

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Fracc Tankah III Mza 3 Lte 28, Tulum 77760 (Mexico)

9.2
Wonderful
See all 388 reviews
    drive
    miles
    Smoke-free property
    Smoke-free property
    24-hour front desk
    24-hour front desk
    Free WiFi
    Free WiFi
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    Description

    Relax and unwind with massages body treatments and facials. You re sure to appreciate the recreational amenities which include 2 outdoor swimming pools and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access concierge services and bike parking.

    Popular amenities
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    • Smoke-free property Smoke-free property

    • 24-hour front desk 24-hour front desk

    • Free WiFi Free WiFi

    • Number of restaurants - Number of restaurants - 1

    • Number of bars/lounges - Number of bars/lounges - 1

    • Free bicycles on site Free bicycles on site

    • Number of outdoor pools - Number of outdoor pools - 2

    • 24-hour fitness facilities 24-hour fitness facilities

    • Free beach club on site Free beach club on site

    • Multilingual staff Multilingual staff

    • Maximum number of pets per room Maximum number of pets per room

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Guests & Rooms
    1 Room, 2 Guest(s)
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    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • Minimum Spring Break check-in age is 18 years old

    • This property accepts credit cards and cash

    • Cashless transactions are available

    • Safety features at this property include a fire extinguisher a smoke detector and a first aid kit

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Check-in Special Instructions

    This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 48 hours prior to arrival using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 75 per day

    We have included all charges provided to us by the property.

    Fees Optional
    • Airport shuttle fee: USD 288 per vehicle (roundtrip maximum occupancy 2)
    • Pet fee: USD 70 per pet per stay (maximum USD 70 per stay)
    • Service animals are exempt from fees
    • Late check-out fee: USD 50 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Pool access available from 8:00 AM to 9:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
    • One child 3 years old or younger stays free per registered adult when occupying the parent or guardian s room using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    Business Amenities
    Featured amenities include a 24-hour front desk multilingual staff and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
    Rooms
    Make yourself at home in one of the 21 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
    Location
    Located in Tulum Alea Tulum is by the ocean a 2-minute drive from Cenote Manatí and 10 minutes from Xel-Há Park. This beach hotel is 6.4 mi (10.2 km) from Tulum Mayan Ruins and 8.8 mi (14.2 km) from Dos Ojos Cenote.