Laundry facilities 
Smoke-free property 
Number of outdoor pools - 1
Free WiFi 
Express check-out -
Terrace
Off-street parking 
Fully fenced -
Outdoor furniture
-
Gated community
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Casa Balam Cancun
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Gladiolas, Cancun 77500 (Mexico)
6.2
Very good
drive
miles
Laundry facilities
Smoke-free property
Number of outdoor pools - 1
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Description
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Popular amenities See all
Property amenities
Popular amenities
-
Laundry facilities
-
Smoke-free property
-
Number of outdoor pools - 1
-
Free WiFi
-
Express check-out
-
Terrace
-
Off-street parking
-
Fully fenced
-
Outdoor furniture
-
Gated community
-
Uncovered parking
-
Carport
-
Tours/ticket assistance
-
Well-lit path to entrance
-
Wheelchair accessible - no
-
Safe-deposit box at front desk
Parking & Transportation
- Self parking (surcharge)
Check-in Time/Check-out Time
3:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts debit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPal
Safety features at this property include a smoke detector
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Guests will receive an email from the property with reservation deposit payment information at the time of booking. The deposit is payable via a secure link immediately after booking.
Fees Optional
- Uncovered self parking fee: MXN 150 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping fee: MXN 400 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 9:30 AM to 10:30 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include express check-out laundry facilities and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 19 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected and digital programming is available for your entertainment. Bathrooms with showers are provided.
Location
A stay at Casa Balam Cancun places you in the heart of Cancun a 1-minute drive from Las Palapas Park and 13 minutes from Cancun Convention Center. This hotel is 7.1 mi (11.4 km) from Forum Beach and 8.8 mi (14.2 km) from La Isla Shopping Mall.
