24-hour front desk
Number of coffee shops/cafes - 1
Multilingual staff
Free wired internet
Free WiFi
Number of bars/lounges - 2
Full-service spa
Number of outdoor pools - 1
Number of restaurants - 5
Laundry facilities
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Grand Hyatt Shenzhen
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities including an outdoor pool a steam room and a fitness center. This hotel also features complimentary wireless internet access concierge services and wedding services.
Popular amenities See all
Property amenities
Popular amenities
Number of restaurants - 5
Laundry facilities
Number of coffee shops/cafes - 1
Multilingual staff
Full-service spa
Free self parking
Number of outdoor pools - 1
Number of bars/lounges - 2
24-hour front desk
Free wired internet
Free WiFi
Spa treatment room(s)
Conference space
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Dry cleaning/laundry service
Parking & Transportation
- Airport transportation (surcharge)
Food & Drink
- Breakfast available (surcharge)
- Couples/private dining
Things to do
- Fitness facilities
- Steam room
- Shopping mall on site
- Designer stores on site
Conveniences
- Safe-deposit box at front desk
Guest Services
- Free newspapers in lobby
- Tours/ticket assistance
- Luggage storage
- Concierge services
Business Services
- Business center
- ATM/banking
- Number of meeting rooms - 13
- Conference space size (meters) - 2769
- Conference space size (feet) - 29805
Outdoor
- Designated smoking areas
- Pool sun loungers
Accessibility
- Elevator
- Wheelchair-accessible concierge desk
- Assistive listening devices available
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
- Wheelchair accessible path of travel
More
- Banquet hall
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swimming caps while in the pool.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation.
Fees Optional
- Fee for buffet breakfast: approximately CNY 218 per person
- Airport shuttle fee: CNY 700 per vehicle (one-way)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 408 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Business Amenities
Featured amenities include complimentary wired internet access a business center and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has 29805 square feet (2769 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 471 individually decorated guestrooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary while 40-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones as well as safes and desks.
Location
Located in Shenzhen (Luohu) Grand Hyatt Shenzhen is within a 5-minute drive of The MixC Shopping Mall and Huaqiangbei. This luxury hotel is 1 mi (1.6 km) from Dongmen Pedestrian Street and 1.1 mi (1.8 km) from Luohu Port.