24-hour front desk -
Multilingual staff
Coffee/tea in common areas 
Free self parking 
Laundry facilities 
Rooftop terrace 
Free WiFi 
Number of outdoor pools - 1
Free breakfast 
Smoke-free property
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Holiday Inn Express And Suites Playa Del Carmen by IHG
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Av. Constituyentes Entre Av. 10 y Av. 15, Playa del Carmen 77720 (Mexico)
9
Wonderful
drive
miles
24-hour front desk
Multilingual staff
Coffee/tea in common areas
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Description
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access gift shops/newsstands and a television in a common area.
Popular amenities See all
Property amenities
Popular amenities
-
Number of outdoor pools - 1
-
Multilingual staff
-
Free breakfast
-
Rooftop terrace
-
24-hour front desk
-
Smoke-free property
-
Coffee/tea in common areas
-
Free self parking
-
Laundry facilities
-
Free WiFi
Elevator
-
Banquet hall
Wheelchair-accessible public washroom
-
Wheelchair accessible (may have limitations)
Secured bicycle storage
-
Wheelchair-accessible meeting spaces/business center
Parking & Transportation
- Limited onsite parking
Things to do
- Outdoor furniture
Conveniences
- Bicycle parking available
- Gift shops or newsstand
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
Business Services
- Business center
- Computer station
- Number of meeting rooms - 2
Outdoor
- Pool umbrellas
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Braille or raised signage
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
- Wheelchair accessible path of travel
More
- Television in common areas
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 8 AM to 10 PM.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 91 guestrooms featuring refrigerators and flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
With a stay at Holiday Inn Express And Suites Playa Del Carmen by IHG you ll be centrally located in Playa del Carmen steps from Quinta Alegría Shopping Mall and within a 10-minute walk of Mamitas Beach. This hotel is 1.1 mi (1.8 km) from Playa del Carmen Maritime Terminal and 6.4 mi (10.3 km) from Xcaret Eco Theme Park.
