Multilingual staff -
24-hour front desk
Free WiFi 
Number of restaurants - 1
Smoke-free property 
Free self parking -
Breakfast available (surcharge)
-
Gift shops or newsstand
-
Luggage storage
-
Fireplace in lobby
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Matsuzakaya Honten
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57 Ashinoyu, Hakone 250-0523 (Japan)
9.8
Wonderful
drive
miles
Multilingual staff
24-hour front desk
Free WiFi
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Description
Take advantage of recreation opportunities such as hot springs or other amenities including complimentary wireless internet access and an arcade/game room. Additional amenities at this ryokan include gift shops/newsstands and a fireplace in the lobby.
Popular amenities See all
Property amenities
Popular amenities
-
Multilingual staff
-
24-hour front desk
-
Free WiFi
-
Number of restaurants - 1
-
Smoke-free property
-
Free self parking
-
Breakfast available (surcharge)
-
Gift shops or newsstand
-
Luggage storage
-
Fireplace in lobby
-
Wheelchair accessible - no
-
Arcade/game room
-
Safe-deposit box at front desk
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property doesn t offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Hotel Policies
- Hot springs access available from 3:00 PM to 9:30 PM.
- Guests under 12 years old are not permitted at this adults-only property.
- The Japanese Ministry of Health Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns hotels motels etc. ). Additionally lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a 24-hour front desk multilingual staff and luggage storage. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 22 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and slippers. Conveniences include safes and desks and housekeeping is provided daily.
Location
With a stay at Matsuzakaya Honten in Hakone (Ashinoyu) you ll be a 4-minute drive from Hakone Kowakien Yunessun and 5 minutes from Lake Ashi. This ryokan is 2.6 mi (4.1 km) from Hakone Shrine and 3.4 mi (5.4 km) from Hakone Open Air Museum.
