Free WiFi 
Number of bars/lounges - 1
Number of outdoor pools - 1
Tennis on site 
Express check-out -
Number of coffee shops/cafes - 1
Laundry facilities -
24-hour pool access
-
24-hour front desk
-
Conference center
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Sheraton Surabaya Hotel and Towers
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Jalan Embong Malang 25-31, Surabaya 60261 (Indonesia)
8.8
Wonderful
drive
miles
Free WiFi
Number of bars/lounges - 1
Number of outdoor pools - 1
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Description
Relax at the full-service spa where you can enjoy massages and facials. If you re looking for recreational opportunities you ll find an outdoor pool an outdoor tennis court and a sauna. This Art Deco hotel also features complimentary wireless internet access concierge services and shopping on site.
Popular amenities See all
Property amenities
Popular amenities
-
Tennis on site
-
Number of coffee shops/cafes - 1
-
24-hour front desk
-
Laundry facilities
-
Conference center
Free self parking
Number of restaurants - 3
Full-service spa
-
Free WiFi
-
Express check-out
-
24-hour pool access
-
Water dispenser
-
Number of outdoor pools - 1
-
Number of bars/lounges - 1
-
Vegetable garden
-
Breakfast available (surcharge)
Parking & Transportation
- Limo or town car service available
- Airport transportation (surcharge)
- Valet parking (surcharge)
Food & Drink
- Snack bar/deli
Things to do
- Fitness facilities
- Shopping on site
- Spa treatment room(s)
- Sauna
- Steam room
- Shopping mall on site
Family Friendly
- Children s games
- Children s toys
- Infant/toddler toys
Conveniences
- Terrace
- Designated smoking areas (fines apply)
- Safe-deposit box at front desk
Guest Services
- Express check-in
- Free newspapers in lobby
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- Computer station
- ATM/banking
- Number of meeting rooms - 8
- Conference space size (meters) - 41
- Conference space size (feet) - 441
Outdoor
- Outdoor tennis courts - 1
- Pool umbrellas
- Designated smoking areas
- Barbecue grill(s)
- Garden
- Children s pool
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible pool
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair accessible path of travel
- Braille or raised signage
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchairs available on site
- Handrails in stairways
- Visual alarms in hallways
- Wheelchair-accessible lounge
More
- Banquet hall
- Ballroom
- Wedding services
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards debit cards and cash
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 72 hours prior to arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately IDR 340000 per person
- Airport shuttle fee: IDR 490000 per vehicle (one-way maximum occupancy 4)
- Valet parking fee: IDR 50000 per stay
- Rollaway bed fee: IDR 786500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- 24-hour pool access
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a business center limo/town car service and express check-in. Planning an event in Surabaya? This hotel has 441 square feet (41 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones as well as laptop-compatible safes and desks.
Location
With a stay at Sheraton Surabaya Hotel and Towers you ll be centrally located in Surabaya steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This luxury hotel is 0.8 mi (1.3 km) from BG Junction and 1.6 mi (2.6 km) from Taman Hiburan Rakyat.
