Free self parking
Number of restaurants - 1
Number of bars/lounges - 2
24-hour front desk
Multilingual staff
Free WiFi
Wheelchair accessible parking
Secured parking
Art gallery on site
Breakfast available (surcharge)
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Hotel Serena Palace
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Description
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Popular amenities See all
Property amenities
Popular amenities
Free self parking
Number of restaurants - 1
24-hour front desk
Multilingual staff
Free WiFi
Number of bars/lounges - 2
Secured parking
Terrace
Elevator
Breakfast available (surcharge)
Wheelchair-accessible on-site restaurant
Free airport transportation
Art gallery on site
Wheelchair accessible parking
Designated smoking areas
Wheelchair accessible (may have limitations)
Parking & Transportation
- Uncovered parking
Things to do
- Designer stores on site
Guest Services
- Dry cleaning/laundry service
Business Services
- Coworking spaces
- Number of meeting rooms - 2
Accessibility
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
- Wheelchair-accessible lounge
More
- Television in common areas
- Proposal/romance packages available
Check-in Time/Check-out Time
midnight/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Check-in Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: XAF 3000.00 per person per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately XAF 6000 for adults and XAF 6000 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: XAF 8.0 per day
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and toothbrushes and toothpaste. Conveniences include safes and desks as well as phones with free local calls.
Location
With a stay at Hotel Serena Palace in Douala (Akwa II) you ll be within a 15-minute walk of Cathedral of Saints Peter and Paul and Espace Doual art. This hotel is 0.8 mi (1.3 km) from Eko Market and 1.3 mi (2.1 km) from Douala Maritime Museum.