Free use of nearby fitness center 
Number of indoor pools - 1-
Number of outdoor pools - 2
Multilingual staff 
Number of swim-up bars - 1-
Number of beach bars - 1
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Conference center
Free WiFi -
Number of bars/lounges - 6
-
Number of poolside bars - 1
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JOIA Paraíso by Iberostar - Adults Only - All Inclusive
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Ctra. Chetumal - Puerto Juárez Km. 309, Playa del Carmen 77710 (Mexico)
9.2
Wonderful
drive
miles
Free use of nearby fitness center
Number of indoor pools - 1
Number of outdoor pools - 2
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. After practicing your swing on the golf course you can dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
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Free WiFi
-
Free use of nearby fitness center
-
Number of indoor pools - 1
-
Number of swim-up bars - 1
-
Number of outdoor pools - 2
-
Number of beach bars - 1
-
Water dispenser
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Number of poolside bars - 1
-
Number of bars/lounges - 6
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24-hour front desk
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Multilingual staff
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Conference center
Tennis on site
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Pro shop
Free breakfast
Golf course on site
Parking & Transportation
- Free self parking
- Free valet parking
Food & Drink
- Number of restaurants - 20
- Snack bar/deli
Things to do
- Full-service spa
- Health club
- Nightclub
- Library
- Steam room
- Sauna
- Spa Services on-site
- Spa treatment room(s)
- Casino
- Shopping on site
- Golf cart
- Clubhouse
- Table tennis
- Fitness facilities
- Outdoor furniture
- Shopping mall on site
- Turkish bath/Hammam
- Evening entertainment
- Number of gaming tables - 4
- Outdoor entertainment area
- Number of slot machines - 25
- Optional golf privileges
Family Friendly
- Billiards or pool table
Conveniences
- Smoke-free property
- Terrace
- Hair salon
- Gift shops or newsstand
- Safe-deposit box at front desk
Guest Services
- Bicycle tour information
- Dry cleaning/laundry service
- Tours/ticket assistance
- Concierge services
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- Business center
- Conference space
- ATM/banking
- Number of meeting rooms - 4
- Conference space size (meters) - 3515.00
- Conference space size (feet) - 37835
Outdoor
- Pool umbrellas
- Beach umbrellas
- Garden
- Beach towels
- Beach sun loungers
- Pool sun loungers
Accessibility
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
- Wheelchair accessible path of travel
More
- Banquet hall
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 56.57 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for golf tee times massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 37835 square feet (3515.00 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.
Rooms
Make yourself at home in one of the 310 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Satellite programming and DVD players are provided for your entertainment while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Location
With a stay at JOIA Paraíso by Iberostar - Adults Only - All Inclusive in Playa del Carmen you ll be 2.1 mi (3.4 km) from Playa Paraiso Golf Course and 4.2 mi (6.8 km) from Maroma Beach. This all-inclusive resort is 11 mi (17.7 km) from Ojo de Agua Beach and 12.1 mi (19.5 km) from Punta Esmeralda Beach.
