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LobbyRoomRoomRoom86+ View all

Andaz Mayakoba a Concep by Hyatt - All inclusive

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Carretera Federal Cancun, Playa del Carmen 77710 (Mexico)

9.4
Wonderful
See all 147 reviews
    drive
    miles
    Full-service spa
    Full-service spa
    24-hour fitness facilities
    24-hour fitness facilities
    On private beach
    On private beach
    Book Now
    Description

    Pamper yourself with a visit to the spa which offers massages body treatments and facials. After dipping into one of the 2 outdoor swimming pools you can spend some time at the private beach. This resort also features complimentary wireless internet access concierge services and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

    Popular amenities
    See all

    • Full-service spa Full-service spa

    • 24-hour fitness facilities 24-hour fitness facilities

    • On private beach On private beach

    • Laundry facilities Laundry facilities

    • Meeting rooms Meeting rooms

    • Number of outdoor pools - Number of outdoor pools - 2

    • Free wired internet Free wired internet

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • Number of beach bars - Number of beach bars - 1

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Free WiFi Free WiFi

    • Laundry facilities Laundry facilities

    • 24-hour fitness facilities 24-hour fitness facilities

    • Smoke-free property Smoke-free property

    • On private beach On private beach

    • Meeting rooms Meeting rooms

    • Number of outdoor pools - Number of outdoor pools - 2

    • Number of beach bars - Number of beach bars - 1

    • Number of bars/lounges - Number of bars/lounges - 1

    • Free bicycles on site Free bicycles on site

    • Free wired internet Free wired internet

    • Free beach shuttle Free beach shuttle

    • Express check-out Express check-out

    • Full-service spa Full-service spa

    • 24-hour front desk 24-hour front desk

    • Number of restaurants - Number of restaurants - 1

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Parking & Transportation

    • Free self parking
    • Limited onsite parking

    Food & Drink

    • Private picnics
    • Couples/private dining
    • Food and water bowls

    Things to do

    • Fitness facilities
    • Spa Services on-site
    • Sauna
    • Steam room

    Family Friendly

    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities (free)

    Conveniences

    • Gated community
    • Terrace
    • Safe-deposit box at front desk

    Guest Services

    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Tours/ticket assistance
    • Luggage storage
    • Concierge services
    • Eco-friendly cleaning products used

    Business Services

    • ATM/banking

    Outdoor

    • Pool umbrellas
    • Barbecue grill(s)
    • Beach umbrellas
    • Hiking/Biking nearby
    • Garden
    • Beach towels
    • Pool cabanas (surcharge)
    • Beach sun loungers
    • Pool sun loungers

    Accessibility

    • Wheelchair-accessible on-site restaurant
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible registration desk
    • Well-lit path to entrance
    • Stair-free path to entrance

    More

    • Ballroom
    • Reception hall
    • Proposal/romance packages available
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards and debit cards; cash is not accepted

    • Cashless transactions are available

    • This property uses a grey water recycling system and eco-friendly cleaning products

    • Safety features at this property include a fire extinguisher a smoke detector and a security system

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Check-in Special Instructions

    Guests must transfer via Shuttle to the property. Guests must contact the property at least 48 hours before travel using the contact information on the confirmation received after booking. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

    Fees Optional
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 100 per pet per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    Business Amenities
    Featured amenities include complimentary wired internet access express check-out and complimentary newspapers in the lobby. Free self parking is available onsite.
    Rooms
    Make yourself at home in one of the 214 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
    Location
    Located in Playa del Carmen Andaz Mayakoba a Concep by Hyatt - All inclusive is a 1-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This all-inclusive resort is 5.7 mi (9.1 km) from Maroma Beach and 7.5 mi (12.1 km) from Paradise Beach.

    User Reviews

    9.4 147 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    0
    Cleanliness
    9.6
    Service
    9.4
    Property conditions
    9.4
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