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Tru By Hilton Albany Crossgates Mall

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1651 Western Avenue, Albany NY 12203 (United States of America)

8.4
Wonderful
See all 964 reviews
    drive
    miles
    Meeting rooms
    Meeting rooms
    24-hour business center
    24-hour business center
    Coffee/tea in common areas
    Coffee/tea in common areas
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    Description

    Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access a fireplace in the lobby and barbecue grills.

    Popular amenities
    See all

    • Meeting rooms Meeting rooms

    • 24-hour business center 24-hour business center

    • Coffee/tea in common areas Coffee/tea in common areas

    • Free breakfast Free breakfast

    • Swimming pool Swimming pool

    • Free wired internet Free wired internet

    • Free WiFi Free WiFi

    • Number of indoor pools - Number of indoor pools - 1

    • Laundry facilities Laundry facilities

    • Water dispenser Water dispenser

    • Maximum number of pets per room Maximum number of pets per room

    • Only dogs and cats are allowed Only dogs and cats are allowed

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • 24-hour front desk 24-hour front desk

    • Laundry facilities Laundry facilities

    • Coffee/tea in common areas Coffee/tea in common areas

    • Water dispenser Water dispenser

    • Free breakfast Free breakfast

    • 24-hour business center 24-hour business center

    • Express check-out Express check-out

    • Smoke-free property Smoke-free property

    • Number of indoor pools - Number of indoor pools - 1

    • Free WiFi Free WiFi

    • Free wired internet Free wired internet

    • Swimming pool Swimming pool

    • Free self parking Free self parking

    • Meeting rooms Meeting rooms

    • Wheelchair-accessible meeting spaces/business center Wheelchair-accessible meeting spaces/business center

    • Barbecue grill(s) Barbecue grill(s)

    • Maximum number of pets per room Maximum number of pets per room

    • Only dogs and cats are allowed Only dogs and cats are allowed

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Food & Drink

    • Snack bar/deli

    Things to do

    • Outdoor furniture
    • Fitness facilities

    Family Friendly

    • Billiards or pool table

    Conveniences

    • Shared microwave
    • Vending machine

    Guest Services

    • Dry cleaning/laundry service
    • Free reception
    • Luggage storage

    Business Services

    • Business center
    • Computer station

    Outdoor

    • Hiking/Biking nearby
    • Mountain bike nearby

    Accessibility

    • Wheelchair accessible parking
    • Wheelchair-accessible on-site restaurant
    • Elevator
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible van parking
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible pool
    • Wheelchair-accessible path to elevator
    • Well-lit path to entrance
    • Stair-free path to entrance

    More

    • Banquet hall
    • Fireplace in lobby
    • Television in common areas
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

    • This property accepts credit cards debit cards and cash

    • This property reserves the right to pre-authorize the guest s credit card prior to arrival.

    • Cashless transactions are available

    • Onsite parties or group events are strictly prohibited

    • Safety features at this property include a smoke detector

    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

    Check-in Special Instructions

    Front desk staff will greet guests on arrival at the property.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 150 per stay

    We have included all charges provided to us by the property.

    Fees Optional
    • Pet fee: USD 75 per accommodation per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Pool access available from 7:00 AM to 11:00 PM.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    Business Amenities
    Featured amenities include complimentary wired internet access a 24-hour business center and express check-out. Free self parking is available onsite.
    Rooms
    Make yourself at home in one of the 96 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include irons/ironing boards and blackout drapes/curtains as well as phones with free local calls.
    Location
    With a stay at Tru By Hilton Albany Crossgates Mall in Albany you ll be connected to a shopping center a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5.9 mi (9.5 km) from MVP Arena.

    User Reviews

    8.4 964 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    0
    Cleanliness
    9
    Service
    8.8
    Property conditions
    8.8
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