Free water park access 
Area shuttle (surcharge) 
Airport transportation 
Number of restaurants - 1
Free WiFi 
Number of bars/lounges - 1
Number of spa tubs - 4
Number of outdoor pools - 4-
Number of coffee shops/cafes - 1
Laundry facilities
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Turtle Beach Resort
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2346 Gold Coast Highway, Mermaid Beach QLD 4218 (Australia)
8.6
Wonderful
drive
miles
Free water park access
Area shuttle (surcharge)
Airport transportation
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Description
Dip into one of the 4 outdoor swimming pools or 4 hot tubs and enjoy other recreational amenities which include a complimentary water park. Additional amenities at this hotel include complimentary wireless internet access an arcade/game room and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
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Number of outdoor pools - 4
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Number of coffee shops/cafes - 1
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Laundry facilities
-
Number of restaurants - 1
-
Area shuttle (surcharge)
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Number of spa tubs - 4
-
Number of bars/lounges - 1
-
Free WiFi
Free self parking
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Airport transportation
Smoke-free property
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Free water park access
Dry cleaning/laundry service
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Airport transportation (surcharge)
Outdoor tennis courts - 1
Breakfast available (surcharge)
Parking & Transportation
- Secured parking
- Uncovered parking
- Off-street parking
- Shopping center shuttle (surcharge)
- Limited onsite parking
- Theme park shuttle (surcharge)
Things to do
- Fitness facilities
- Sauna
- Steam room
- Arcade/game room
Family Friendly
- Children s club (surcharge)
- Supervised childcare/activities (surcharge)
Conveniences
- Terrace
- Fence around pool
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
Outdoor
- Pool umbrellas
- Barbecue grill(s)
- Picnic area
- Hiking/Biking nearby
- Waterslide
- Garden
- Children s pool
- Pool sun loungers
Accessibility
- Upper floors accessible by stairs only
- Wheelchair accessible - no
Check-in Time/Check-out Time
3:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 72 hours prior to arrival using the contact information on the booking confirmation. The front desk is open during the following times:- Sunday - Thursday: 7 AM - 7 PM
Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200 per accommodation per stay
We have included all charges provided to us by the property.
Fees Optional
- Fee for cooked-to-order breakfast: approximately AUD 8 to 15 per person
- Airport shuttle fee: AUD 50 per person (one way)
- Housekeeping is available for an additional fee
- Crib (infant bed) fee: AUD 10.0 per night
- Rollaway bed fee: AUD 45 per night
- High chair fee: AUD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Parking height restrictions apply.
- The property is professionally cleaned.
Business Amenities
Featured amenities include dry cleaning/laundry services luggage storage and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 141 individually decorated guestrooms featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment while complimentary wireless internet access keeps you connected. Conveniences include phones as well as safes and microwaves.
Location
With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach) you ll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This family-friendly hotel is 1.2 mi (1.9 km) from Kurrawa Beach and 1.4 mi (2.3 km) from The Star Gold Coast.
