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Mandarin Oriental Ritz Madrid

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Plaza de la Lealtad 5, Madrid 28014 (Spain)

9.8
Wonderful
See all 73 reviews
    drive
    miles
    Laundry facilities
    Laundry facilities
    Multilingual staff
    Multilingual staff
    Coffee/tea in common areas
    Coffee/tea in common areas
    Book Now
    Description

    Pamper yourself with a visit to the spa which offers massages and facials. If you re looking for recreational opportunities you ll find a health club an indoor pool and a steam room. This hotel also features complimentary wireless internet access concierge services and babysitting (surcharge).

    Popular amenities
    See all

    • Laundry facilities Laundry facilities

    • Multilingual staff Multilingual staff

    • Coffee/tea in common areas Coffee/tea in common areas

    • Full-service spa Full-service spa

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 2

    • Bicycle rents on site Bicycle rents on site

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Number of indoor pools - Number of indoor pools - 1

    • Health club Health club

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Coffee/tea in common areas Coffee/tea in common areas

    • Full-service spa Full-service spa

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Multilingual staff Multilingual staff

    • Bicycle rents on site Bicycle rents on site

    • 24-hour front desk 24-hour front desk

    • Number of indoor pools - Number of indoor pools - 1

    • Health club Health club

    • Express check-out Express check-out

    • Number of bars/lounges - Number of bars/lounges - 2

    • Free WiFi Free WiFi

    • Number of restaurants - Number of restaurants - 1

    • Laundry facilities Laundry facilities

    • Free valet parking Free valet parking

    • Free self parking Free self parking

    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Parking & Transportation

    • Limo or town car service available
    • Airport transportation (surcharge)
    • Train station pickup (surcharge)
    • Train station drop-off (surcharge)
    • Bus station shuttle (surcharge)

    Food & Drink

    • Breakfast available (surcharge)
    • Snack bar/deli
    • Food and water bowls

    Things to do

    • Fitness facilities
    • Spa treatment room(s)
    • Spa Services on-site
    • Steam room

    Family Friendly

    • Children s games
    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities (surcharge)

    Conveniences

    • Pet-sitting services
    • Terrace
    • Safe-deposit box at front desk

    Guest Services

    • Dry cleaning/laundry service
    • Express check-in
    • Free newspapers in lobby
    • Tours/ticket assistance
    • Luggage storage
    • Concierge services
    • Porter/bellhop

    Business Services

    • Number of meeting rooms - 3

    Outdoor

    • Designated smoking areas
    • Garden

    Accessibility

    • Wheelchair accessible parking
    • Elevator
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible public washroom
    • Braille or raised signage
    • Wheelchairs available on site
    • Wheelchair-accessible path to elevator
    • Valet for wheelchair-equipped vehicle

    More

    • Banquet hall
    • Reception hall
    • Wedding services
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards and cash

    • Cashless transactions are available

    • Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit

    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Check-in Special Instructions

    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up guests must contact the property 24 hours prior to arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

    Fees Optional
    • Fee for full breakfast: approximately EUR 55 per person
    • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
    • Airport shuttle fee: EUR 180 per vehicle (one-way maximum occupancy 6)
    • Pet fee: EUR 110 per pet per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 132.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Cash transactions at this property cannot exceed EUR 1000 due to national regulations. For further details please contact the property using information in the booking confirmation.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    Business Amenities
    Featured amenities include limo/town car service express check-in and express check-out. This hotel has 3 meeting rooms available for events. For a surcharge guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
    Rooms
    Make yourself at home in one of the 153 individually decorated guestrooms featuring iPod docking stations and minibars. Complimentary wired internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
    Location
    With a stay at Mandarin Oriental Ritz Madrid you ll be centrally located in Madrid just a 3-minute walk from Prado Museum and 9 minutes by foot from Gran Via. This luxury hotel is 0.6 mi (1 km) from Puerta del Sol and 0.4 mi (0.7 km) from Plaza de Santa Ana.

    User Reviews

    9.8 73 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    0
    Cleanliness
    9.8
    Service
    9.8
    Property conditions
    10
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