Reserva Natural El Matuy

• 3:00 PM/12:00 PM

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

• This property accepts credit cards; cash is not accepted

• Electricity is not provided

• Noise-free guestrooms cannot be guaranteed

• Airport shuttle fee: COP 160000.00 per vehicle (roundtrip)
• Pet deposit: COP 300000 per stay
• Rollaway bed fee: COP 190000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• There is no hot water on site.
• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child s birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents ID. If only one parent is traveling into Colombia with the child that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Up to 2 children 2 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
• Only registered guests are allowed in the guestrooms.