24-hour front desk
Smoke-free property
Number of restaurants - 1
Multilingual staff
Number of poolside bars - 1
Number of bars/lounges - 1
Outdoor seasonal pool
Meeting rooms
Free WiFi
Free breakfast
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Grand Serai Congress & Spa
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Description
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Number of poolside bars - 1
Number of restaurants - 1
24-hour front desk
Multilingual staff
Outdoor seasonal pool
Free breakfast
Smoke-free property
Laundry facilities
Free self parking
Number of bars/lounges - 1
Free WiFi
Meeting rooms
Banquet hall
Business center
Wheelchair accessible (may have limitations)
Covered parking
Parking & Transportation
- Uncovered parking
- Limited onsite parking
Food & Drink
- Snack bar/deli
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
Guest Services
- Dry cleaning/laundry service
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Conference space
- Computer station
- Conference space size (meters) - 51
- Conference space size (feet) - 549
Outdoor
- Pool umbrellas
- Garden
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible lounge
More
- Wedding services
- Fireplace in lobby
- Television in common areas
Check-in Time/Check-out Time
4:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 0622Κ015A0151001
Check-in Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up. For any questions please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property’s indoor pool will not be available from January 7 2026 - December 22 2026. This property’s indoor pool will not be available from September 26 2025 - December 22 2025.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March EUR 4.00 per accommodation per night
- A tax is imposed by the city: From 1 April - 31 October EUR 15.00 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Cash transactions at this property cannot exceed EUR 500 due to national regulations. For further details please contact the property using information in the booking confirmation.
- The seasonal pool will be open from June 15 to September 15.
- One child 6 years old or younger stays free when occupying the parent or guardian s room using existing bedding.
- At check-in guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up.
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk. Planning an event in Ioannina? This hotel has 549 square feet (51 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 216 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
A stay at Grand Serai Congress & Spa places you in the heart of Ioannina within a 10-minute walk of Zosimaia Library and Folklore Museum. This luxury hotel is 0.7 mi (1.2 km) from Art Gallery of Epirus Studies and 0.8 mi (1.2 km) from Archaeological Museum of Ioannina.














































