Number of coffee shops/cafes - 2
Number of outdoor pools - 2
Number of poolside bars - 1
Smoke-free property
Number of restaurants - 7
Number of bars/lounges - 4
Meeting rooms
Rooftop terrace
24-hour fitness facilities
24-hour front desk
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The Hacienda at Krystal Grand Puerto Vallarta
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Description
Treat yourself with massages body treatments and facials. You re sure to appreciate the recreational amenities which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge) concierge services and a banquet hall.
Popular amenities See all
Property amenities
Popular amenities
Rooftop terrace
24-hour fitness facilities
Meeting rooms
24-hour front desk
Number of coffee shops/cafes - 2
Number of bars/lounges - 4
Number of restaurants - 7
Smoke-free property
Number of poolside bars - 1
Number of outdoor pools - 2
Banquet hall
Elevator
Spa Services on-site
Library
Business center
Dry cleaning/laundry service
Internet
- WiFi (surcharge)
Parking & Transportation
- Valet parking (surcharge)
Conveniences
- Safe-deposit box at front desk
Guest Services
- Luggage storage
- Tours/ticket assistance
- Concierge services
Business Services
- ATM/banking
Outdoor
- Garden
Accessibility
- Wheelchair accessible path of travel
Check-in Time/Check-out Time
4:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.
Fees Optional
- Fee for in-room wired internet: MXN 190.00 per day (rates may vary)
- Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary)
- Valet parking fee: MXN 55 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Guests under 13 years old are not permitted at this adults-only property.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk.
Rooms
Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment while wired internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries.
Location
With a stay at The Hacienda at Krystal Grand Puerto Vallarta in Puerto Vallarta (Hotel Zone) you ll be steps from Bay of Banderas and 10 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 3 mi (4.8 km) from Malecon and 3.8 mi (6.1 km) from Playa de los Muertos.