Conference center -
Multilingual staff
Number of restaurants - 1
Smoke-free property 
Full-service spa 
Free WiFi 
Number of bars/lounges - 1-
Number of poolside bars - 1
-
24-hour front desk
Number of outdoor pools - 2
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Hacienda Santa Cruz
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Calle 86 S/N Santa Cruz Palomeque, Mérida 97315 (Mexico)
8.4
Wonderful
drive
miles
Conference center
Multilingual staff
Number of restaurants - 1
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities which include 2 outdoor swimming pools and a steam room. Additional amenities at this hotel include complimentary wireless internet access concierge services and shopping on site.
Popular amenities See all
Property amenities
Popular amenities
-
Number of poolside bars - 1
Laundry facilities
-
Full-service spa
-
Number of coffee shops/cafes - 1
-
Multilingual staff
Free self parking
-
Number of outdoor pools - 2
-
Conference center
-
Number of bars/lounges - 1
-
Smoke-free property
-
Number of restaurants - 1
-
24-hour front desk
-
Free WiFi
Steam room
-
Spa Services on-site
-
Breakfast available (surcharge)
Things to do
- Shopping on site
- Spa treatment room(s)
Conveniences
- Terrace
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- ATM/banking
- Number of meeting rooms - 1
Outdoor
- Pool umbrellas
- Hiking/Biking nearby
- Garden
Accessibility
- Wheelchair accessible - no
More
- Banquet hall
- Wedding services
- Television in common areas
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and window guards
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for cooked-to-order breakfast: approximately MXN 107 to 180 for adults and MXN 107 to 180 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a 24-hour front desk multilingual staff and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 25 individually decorated guestrooms featuring minibars and plasma televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Location
Located in Mérida Hacienda Santa Cruz is in a regional park within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.
