Free WiFi 
Express check-out 
Laundry facilities -
24-hour front desk
Free self parking 
Number of bars/lounges - 1
Smoke-free property 
Number of restaurants - 1
Airport transportation -
Number of coffee shops/cafes - 1
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Relais & Chateaux Chaptel Hangzhou
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No.57 Changsheng Road, Hangzhou 310006 (China)
8.8
Wonderful
drive
miles
Free WiFi
Express check-out
Laundry facilities
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Description
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Popular amenities See all
Property amenities
Popular amenities
-
Number of coffee shops/cafes - 1
-
Smoke-free property
-
Airport transportation
-
24-hour business center
-
Number of restaurants - 1
-
Free WiFi
-
Number of bars/lounges - 1
-
Free self parking
-
24-hour front desk
-
Laundry facilities
-
Express check-out
-
Airport transportation (surcharge)
Wheelchair-accessible meeting spaces/business center
-
Breakfast available (surcharge)
-
Snack bar/deli
-
Wheelchair-accessible on-site restaurant
Parking & Transportation
- Limited onsite parking
Conveniences
- Terrace
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- ATM/banking
- Number of meeting rooms - 1
Outdoor
- Garden
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 1000.0 per stay
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately CNY 188 for adults and CNY 94 for children
- Rollaway bed fee: CNY 575.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
Business Amenities
Featured amenities include a 24-hour business center express check-out and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge and free self parking is available onsite.
Rooms
Make yourself at home in one of the 26 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Location
Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. This luxury hotel is 1.3 mi (2.1 km) from Broken Bridge and 1.4 mi (2.3 km) from China Academy of Art.
