Children s club (free)
Multilingual staff
Number of swim-up bars - 1
Laundry facilities
Water dispenser
Number of outdoor pools - 1
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 1
Number of spa tubs - 1
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Krystal Cancun
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Description
Pamper yourself with a visit to the spa which offers massages and facials. If you re looking for recreational opportunities you ll find a health club an outdoor pool and a hot tub. Additional amenities at this resort include complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Number of bars/lounges - 3
Water dispenser
Multilingual staff
Health club
Number of swim-up bars - 1
Number of outdoor pools - 1
Number of spa tubs - 1
Number of poolside bars - 1
24-hour front desk
Free WiFi
Number of restaurants - 4
Children s club (free)
Full-service spa
Laundry facilities
Free self parking
Smoke-free property
Parking & Transportation
- Free valet parking
- Limited onsite parking
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Things to do
- Shopping on site
- Vegetable garden
- Spa treatment room(s)
- Sauna
- Steam room
Family Friendly
- Children s toys
- Babysitting or childcare (surcharge)
Conveniences
- Gift shops or newsstand
- Hair salon
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
Business Services
- ATM/banking
- Number of meeting rooms - 5
Outdoor
- Beach umbrellas
- Garden
- Beach towels
- Children s pool
- Pool sun loungers
Accessibility
- Elevator
- Wheelchair accessible - no
More
- Banquet hall
- Wedding services
- Television in common areas
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher a smoke detector and a security system
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 79.20 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately MXN 390 for adults and MXN 195 for children
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.
Rooms
Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones as well as laptop-compatible safes and coffee/tea makers.
Location
With a stay at Krystal Cancun in Cancun (Zona Hotelera) you ll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.