24-hour front desk 
Laundry facilities 
Free WiFi 
Number of bars/lounges - 1
Number of spa tubs - 1
Bicycle rents on site 
Meeting rooms -
Water dispenser
Electric car charging station -
Full-service spa
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Mercure Almaty City Center
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53 Abylai Khan Avenue, Almaty 50004 (Kazakhstan)
9
Wonderful
drive
miles
24-hour front desk
Laundry facilities
Free WiFi
Book Now
Description
Relax at the full-service spa where you can enjoy massages. If you re looking for recreational opportunities you ll find a hot tub a sauna and a fitness center. This hotel also features complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Water dispenser
Number of restaurants - 2
-
Bicycle rents on site
-
Laundry facilities
-
Meeting rooms
-
Electric car charging station
-
Full-service spa
Free self parking
-
24-hour front desk
-
Number of spa tubs - 1
-
Number of bars/lounges - 1
-
Free WiFi
Designated smoking areas
Elevator
Fitness facilities
-
Business center
Parking & Transportation
- Airport transportation (surcharge)
- Limited onsite parking
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Things to do
- Library
- Spa Services on-site
- Sauna
- Steam room
- Turkish bath/Hammam
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Hair salon
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Computer station
- ATM/banking
Outdoor
- Hiking/Biking nearby
Accessibility
- Wheelchair accessible - no
More
- Banquet hall
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately KZT 10000 per person
- Airport shuttle fee: KZT 10000 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- If you require a visa to enter the country your property may be able to help with the supporting documents needed to obtain one. To learn more you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a business center a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 117 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Complimentary wireless internet access keeps you connected and digital programming is available for your entertainment. Bathrooms feature bathtubs bidets and bathrobes. Conveniences include phones as well as safes and desks.
Location
With a stay at Mercure Almaty City Center in Almaty (Almaly District) you ll be steps from Gabit Musrepov Kazakh Theatre for Children and Youth and a 2-minute drive from MEGA Park. This eco-certified hotel is 0.8 mi (1.2 km) from 28 Panfilov Heroes Memorial Park and 1 mi (1.6 km) from Hippodrome.
