Smoke-free property 
Airport transportation 
Free WiFi 
Number of bars/lounges - 1-
Number of beach bars - 1
Number of outdoor pools - 1
Number of restaurants - 1
Multilingual staff -
Pool umbrellas
Wedding services
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Na Balam Hotel
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Calle Zazil-ha No. 118, Isla Mujeres 77400 (Mexico)
8.2
Wonderful
drive
miles
Smoke-free property
Airport transportation
Free WiFi
Book Now
Description
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access wedding services and tour/ticket assistance.
Popular amenities See all
Property amenities
Popular amenities
-
Smoke-free property
-
Airport transportation
-
Number of restaurants - 1
-
Free WiFi
-
Number of bars/lounges - 1
-
Number of beach bars - 1
-
Number of outdoor pools - 1
-
Multilingual staff
Beach umbrellas
-
Terrace
-
Airport transportation (surcharge)
-
Banquet hall
-
Wedding services
-
Pool umbrellas
Ferry terminal shuttle (surcharge)
-
Tours/ticket assistance
Conveniences
- Safe-deposit box at front desk
Guest Services
- Front desk (limited hours)
Outdoor
- Garden
- Beach towels
- Beach sun loungers
Accessibility
- Wheelchair accessible - no
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Check-in Special Instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up guests must contact the property 48 hours prior to arrival using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. This property doesn t offer after-hours check-in. The front desk is staffed during limited hours.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 50 per stay
We have included all charges provided to us by the property.
Fees Optional
- Airport shuttle fee: USD 120 per vehicle (roundtrip)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
Rooms
Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water and housekeeping is provided daily.
Location
With a stay at Na Balam Hotel in Isla Mujeres (Centro - Supmza 001) you ll be steps from North Beach and 12 minutes by foot from Isla Mujeres Ferry Terminal. This beach hotel is 18.9 mi (30.3 km) from La Isla Shopping Mall and 17.4 mi (28 km) from Gaviota Azul Beach.
