Meeting rooms 
Multilingual staff -
24-hour front desk
Full-service spa 
Laundry facilities 
Free WiFi 
Number of bars/lounges - 1-
Number of poolside bars - 1
Number of outdoor pools - 1-
Children s club (free)
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Meliá Costa Atlantis Tenerife
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Avenida Venezuela 15, Puerto de la Cruz 38400 (Spain)
8
Wonderful
drive
miles
Meeting rooms
Multilingual staff
24-hour front desk
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. If you re looking for recreational opportunities you ll find an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access wedding services and tour/ticket assistance.
Popular amenities See all
Property amenities
Popular amenities
-
Number of poolside bars - 1
-
Full-service spa
-
24-hour front desk
-
Multilingual staff
-
Laundry facilities
-
Meeting rooms
Number of restaurants - 1
-
Number of outdoor pools - 1
Smoke-free property
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Number of bars/lounges - 1
-
Free WiFi
-
Children s club (free)
Wheelchair-accessible on-site restaurant
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Outdoor furniture
Fitness facilities
Elevator
Parking & Transportation
- Limited onsite parking
- Self parking (surcharge)
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Things to do
- Spa treatment room(s)
- Evening entertainment
- Turkish bath/Hammam
Family Friendly
- Children s club
Conveniences
- Secured bicycle storage
- Terrace
Guest Services
- Dry cleaning/laundry service
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Eco-friendly cleaning products used
Business Services
- Number of meeting rooms - 8
Outdoor
- Pool umbrellas
- Hiking/Biking nearby
- Children s pool
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
- Handrails in stairways
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
- Stair-free path to entrance
More
- Banquet hall
- Wedding services
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards debit cards and cash
This property uses solar energy plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions please contact the property using the information on the booking confirmation.
Fees Optional
- Fee for buffet breakfast: approximately EUR 10 to 20 per person
- Self parking fee: EUR 18 per day
- A late check-out fee will be charged
- Facilities fee: EUR 18 per person per day and includes use of: sauna; hot tub
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Cash transactions at this property cannot exceed EUR 1000 due to national regulations. For further details please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
- A fee for a mandatory New Year s Eve gala dinner is included in the total price displayed for stays on December 31.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 290 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers complimentary toiletries and bidets.
Location
A stay at Meliá Costa Atlantis Tenerife places you in the heart of Puerto de la Cruz within a 15-minute walk of Lago Martianez Swimming Pools and Plaza del Charco. This beach hotel is 0.2 mi (0.3 km) from Casino Puerto de la Cruz and 0.2 mi (0.3 km) from Playa Martianez.
