Express check-out 
Number of outdoor pools - 1
Number of restaurants - 1
Number of poolside bars - 1
Smoke-free property 
Meeting rooms -
Number of bars/lounges - 1
-
Multilingual staff
Free WiFi -
24-hour front desk
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Kigali Serena Hotel
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Boulevard De La Revolution, Kigali 250 (Rwanda)
9
Wonderful
drive
miles
Express check-out
Number of outdoor pools - 1
Number of restaurants - 1
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Description
Pamper yourself with onsite massages body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool a sauna and a fitness center. This hotel also features complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Free self parking
-
Multilingual staff
-
24-hour front desk
-
Number of outdoor pools - 1
-
Number of poolside bars - 1
-
Number of bars/lounges - 1
-
Number of restaurants - 1
-
Free WiFi
-
Smoke-free property
-
Express check-out
-
Number of coffee shops/cafes - 1
-
24-hour business center
Laundry facilities
-
Meeting rooms
Fitness facilities
Elevator
Parking & Transportation
- Limo or town car service available
- Airport transportation (surcharge)
Food & Drink
- Snack bar/deli
Things to do
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
- Gift shops or newsstand
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Express check-in
- Tours/ticket assistance
- Luggage storage
- Concierge services
Business Services
- Business center
Outdoor
- Garden
- Children s pool
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible registration desk
- Visual alarms in hallways
- Wheelchairs available on site
More
- Banquet hall
- Wedding services
Check-in Time/Check-out Time
2:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number A505/06
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Airport shuttle fee: RWF 35 per person (one-way)
- Airport shuttle fee per child: RWF 18 (one-way) (from 4 to 12 years old)
- Rollaway bed fee: RWF 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in is available.
Business Amenities
Featured amenities include a 24-hour business center limo/town car service and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations complimentary toiletries and bidets. Conveniences include phones as well as safes and desks.
Location
A stay at Kigali Serena Hotel places you in the heart of Kigali within a 5-minute drive of Union Trade Center and Ntarama Church. This luxury hotel is 1.3 mi (2.1 km) from Kandt House Museum of Natural History and 1.6 mi (2.6 km) from Club Rafiki.
