Bicycle rents on site 
Full-service spa 
Express check-out 
Free parking nearby 
Free WiFi 
Number of bars/lounges - 1
Laundry facilities 
Coffee/tea in common areas 
Number of restaurants - 1-
Multilingual staff
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Hotel Crystal - Das Alpenrefugium
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Hornweg 5, Sankt Johann in Tirol 6380 (Austria)
7.6
Very good
drive
miles
Bicycle rents on site
Full-service spa
Express check-out
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. Skiers will be in heaven but there are recreational options available for non-skiers as well including a sauna and a fitness center. This hotel also features complimentary wireless internet access concierge services and an arcade/game room.
Popular amenities See all
Property amenities
Popular amenities
-
Express check-out
-
Laundry facilities
-
Coffee/tea in common areas
-
Multilingual staff
-
Number of restaurants - 1
-
Bicycle rents on site
-
Full-service spa
-
Number of bars/lounges - 1
-
Free WiFi
-
Free parking nearby
Smoke-free property
Airport transportation (surcharge)
Elevator
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Breakfast available (surcharge)
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Barbecue grill(s)
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Lot hours - 24 hours
Parking & Transportation
- Uncovered parking
- Uncovered parking
- Long-term parking (surcharge)
- Self parking (surcharge)
Food & Drink
- Snack bar/deli
Things to do
- Shopping on site
- Fitness facilities
- Spa treatment room(s)
- Ski passes available
- Spa Services on-site
- Sauna
- Steam room
- Books
- Arcade/game room
Conveniences
- Terrace
- Ski storage
- Safe-deposit box at front desk
Guest Services
- Express check-in
- Free newspapers in lobby
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Front desk (limited hours)
Outdoor
- Hiking/Biking nearby
- Garden
Accessibility
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible - no
More
- Distance from property (meters) 500
- Distance from property (ft) 1640
Check-in Time/Check-out Time
3:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Check-in Special Instructions
The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.60 per person per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
- Airport shuttle fee: EUR 159 per vehicle (one-way maximum occupancy 6)
- Uncovered self parking fee: EUR 9 per day (in/out privileges)
- Uncovered extended parking fee: EUR 7 per day
- Early check-in is available for a fee (subject to availability)
- Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 29.0 per night
- Rollaway bed fee: EUR 89.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- At check-in guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Business Amenities
Featured amenities include express check-in express check-out and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and self parking (subject to charges) is available onsite.
Rooms
Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
A stay at Hotel Crystal - Das Alpenrefugium places you in the heart of Sankt Johann in Tirol a 2-minute drive from Panorama Badewelt and 14 minutes from Hartkaiser Gondola. This ski hotel is 6.8 mi (10.9 km) from Hahnenkamm Cable Car and 8 mi (12.9 km) from Hahnenkamm Ski Area.