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SureStay by Best Western Massena

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15054 State Highway 37, Massena NY 13662 (United States of America)

7.4
Very good
See all 468 reviews
    drive
    miles
    Free self parking
    Free self parking
    RV bus truck parking
    RV bus truck parking
    24-hour front desk
    24-hour front desk
    Book Now
    Description

    Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a picnic area. Additional features at this hotel include gas grills and a vending machine.

    Popular amenities
    See all

    • Free self parking Free self parking

    • RV bus truck parking RV bus truck parking

    • 24-hour front desk 24-hour front desk

    • Free breakfast Free breakfast

    • Free WiFi Free WiFi

    • Wheelchair accessible parking Wheelchair accessible parking

    • Picnic area Picnic area

    • Nature reserve Nature reserve

    • Airport transportation (surcharge) Airport transportation (surcharge)

    • Barbecue grill(s) Barbecue grill(s)

    • Maximum number of pets per room Maximum number of pets per room

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Free self parking Free self parking

    • 24-hour front desk 24-hour front desk

    • Free breakfast Free breakfast

    • Free WiFi Free WiFi

    • RV bus truck parking RV bus truck parking

    • Picnic area Picnic area

    • Terrace Terrace

    • Barbecue grill(s) Barbecue grill(s)

    • Airport transportation (surcharge) Airport transportation (surcharge)

    • Nature reserve Nature reserve

    • Wheelchair accessible parking Wheelchair accessible parking

    • Secured parking Secured parking

    • Designated smoking areas Designated smoking areas

    • Wheelchair-accessible van parking Wheelchair-accessible van parking

    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)

    • Uncovered parking Uncovered parking

    • Maximum number of pets per room Maximum number of pets per room

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Conveniences

    • Vending machine

    Accessibility

    • Wheelchair-accessible registration desk
    • Well-lit path to entrance
    • Braille or raised signage
    • Upper floors accessible by stairs only
    • Stair-free path to entrance
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/11:00 AM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards and debit cards; cash is not accepted

    • Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and outdoor lighting

    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

    Check-in Special Instructions

    This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 48 hours prior to arrival using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

    Fees Optional
    • Airport shuttle fee: USD 20 per person (one-way)
    • Airport shuttle fee per child: USD 15 (one-way) (from 4 to 12 years old)
    • Pet deposit: USD 150 per stay
    • Pet fee: USD 30.00 per pet per day
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 25 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly using the contact information on the booking confirmation.
    Business Amenities
    Featured amenities include a 24-hour front desk and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available on request) and free self parking is available onsite.
    Rooms
    Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and microwaves. 33-inch flat-screen televisions with cable programming provide entertainment while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers as well as phones with free local calls.
    Location
    With a stay at SureStay by Best Western Massena in Massena you ll be 3.2 mi (5.1 km) from Harte Haven Shopping Center and 9.7 mi (15.6 km) from Robert Moses State Park - Thousand Islands. This hotel is 1 mi (1.6 km) from Grasse River and 2.3 mi (3.7 km) from Saint Lawrence River.

    User Reviews

    7.4 468 reviews
    Verified reviews
    Wonderful
    Value per price
    7.8
    Close to attractions
    7.6
    Cleanliness
    7.8
    Service
    8
    Property conditions
    7.2
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