Number of bars/lounges - 1
Free valet parking -
Free self parking
Multilingual staff 
Area shuttle (surcharge) 
Free WiFi -
Number of coffee shops/cafes - 1
-
Free long-term parking
Number of restaurants - 1
Elevator
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Hakone Airu
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499-1 Yumoto, Hakone 250-0311 (Japan)
9
Wonderful
drive
miles
Number of bars/lounges - 1
Free valet parking
Free self parking
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Description
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access concierge services and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge) which operates within 1 kilometers.
Popular amenities See all
Property amenities
Popular amenities
-
Number of restaurants - 1
-
Free long-term parking
-
Number of coffee shops/cafes - 1
-
Free WiFi
-
Number of bars/lounges - 1
-
Area shuttle (surcharge)
-
Multilingual staff
-
Free self parking
-
Free valet parking
-
Shopping on site
Spa Services on-site
-
Breakfast available (surcharge)
Tea service
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Elevator
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Terrace
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Couples/private dining
Parking & Transportation
- Uncovered parking
- Uncovered parking
- Uncovered parking
- Bus station shuttle (surcharge)
Food & Drink
- Kaiseki meal
Things to do
- Designer stores on site
Conveniences
- Gift shops or newsstand
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
Guest Services
- Luggage storage
- Concierge services
- Front desk (limited hours)
Outdoor
- Designated smoking areas
Accessibility
- Wheelchair accessible - no
Check-in Time/Check-out Time
3:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking access to the public bathing facility and high chair
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as meals.
Check-in Special Instructions
The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions please contact the property using the information on the booking confirmation. Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance. Meals are not included for children ages 2 and younger booked in breakfast dinner and half board rates.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Fees Optional
- Late check-out fee: JPY 3300 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Hot springs access available from 3:00 PM to 9:00 AM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival using the contact information on the booking confirmation.
- The Japanese Ministry of Health Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns hotels motels etc. ). Additionally lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is not required for transportation to and from this property.
- Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.
Business Amenities
Featured amenities include multilingual staff luggage storage and a safe deposit box at the front desk. Guests may use a bus station shuttle for a surcharge and free valet parking is available onsite.
Rooms
Make yourself at home in one of the 15 guestrooms featuring refrigerators and minibars. Rooms have private furnished balconies. 55-inch LCD televisions with digital programming provide entertainment while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries.
Location
A stay at Hakone Airu places you in the heart of Hakone within a 15-minute drive of Odawara Castle and Hakone Open Air Museum. This ryokan is 5.5 mi (8.8 km) from Hakone Gora Park and 5.7 mi (9.2 km) from Hakone Kowakien Yunessun.
