Hotel Palmeras de Luz

• 3:00 PM/1:00 PM

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

• This property accepts credit cards debit cards and cash

• Cashless transactions are available

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Pet fee: COP 30000 per pet per night
• Early check-in is available for a fee (subject to availability)
• Late check-out fee: COP 100000 (subject to availability)
• Crib (infant bed) fee: COP 45000 per night
• Rollaway bed fee: COP 100000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child s birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents ID. If only one parent is traveling into Colombia with the child that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 10:00 AM to 5:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.