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Hotel Fenix Gran Meliá - The Leading Hotels of the World

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Hermosilla 2, Madrid 28001 (Spain)

9.2
Wonderful
See all 963 reviews
    drive
    miles
    Area shuttle (surcharge)
    Area shuttle (surcharge)
    Number of restaurants -
    Number of restaurants - 1
    Multilingual staff
    Multilingual staff
    Book Now
    Description

    Pamper yourself with a visit to the spa which offers massages body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access concierge services and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Popular amenities
    See all

    • Area shuttle (surcharge) Area shuttle (surcharge)

    • Number of restaurants - Number of restaurants - 1

    • Multilingual staff Multilingual staff

    • Health club Health club

    • Express check-out Express check-out

    • Electric car charging station Electric car charging station

    • Full-service spa Full-service spa

    • 24-hour front desk 24-hour front desk

    • Number of bars/lounges - Number of bars/lounges - 1

    • Free WiFi Free WiFi

    • Maximum number of pets per room Maximum number of pets per room

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Multilingual staff Multilingual staff

    • Area shuttle (surcharge) Area shuttle (surcharge)

    • Full-service spa Full-service spa

    • Express check-out Express check-out

    • Health club Health club

    • Laundry facilities Laundry facilities

    • Number of bars/lounges - Number of bars/lounges - 1

    • Free WiFi Free WiFi

    • 24-hour front desk 24-hour front desk

    • Electric car charging station Electric car charging station

    • Coffee/tea in common areas Coffee/tea in common areas

    • Smoke-free property Smoke-free property

    • 24-hour business center 24-hour business center

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Number of restaurants - Number of restaurants - 1

    • Airport transportation (surcharge) Airport transportation (surcharge)

    • Maximum number of pets per room Maximum number of pets per room

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Parking & Transportation

    • Self parking (surcharge)

    Food & Drink

    • Breakfast available (surcharge)
    • Snack bar/deli

    Things to do

    • Outdoor furniture
    • Spa treatment room(s)
    • Fitness facilities

    Family Friendly

    • Babysitting or childcare (surcharge)

    Conveniences

    • Fully fenced
    • Terrace
    • Safe-deposit box at front desk

    Guest Services

    • Dry cleaning/laundry service
    • Express check-in
    • Free newspapers in lobby
    • Tours/ticket assistance
    • Luggage storage
    • Concierge services
    • Porter/bellhop

    Business Services

    • Conference space
    • Number of meeting rooms - 6
    • Conference space size (meters) - 600
    • Conference space size (feet) - 6458

    Accessibility

    • Wheelchair accessible (may have limitations)
    • Elevator

    More

    • Banquet hall
    • Reception hall
    • Wedding services
    • Proposal/romance packages available
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

    • This property accepts credit cards; cash is not accepted

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Check-in Special Instructions

    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions please contact the property using the information on the booking confirmation. This property offers use of an Audi Q8 e-tron electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability). This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

    Fees Optional
    • Fee for buffet breakfast: approximately EUR 40 per person
    • Airport shuttle fee: EUR 105 per vehicle (one way)
    • Self parking fee: EUR 40.00 per day
    • Pet fee: EUR 80 per pet per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Cash transactions at this property cannot exceed EUR 1000 due to national regulations. For further details please contact the property using information in the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    Business Amenities
    Featured amenities include a 24-hour business center express check-in and express check-out. Planning an event in Madrid? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and self parking (subject to charges) is available onsite.
    Rooms
    Make yourself at home in one of the 188 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Satellite programming and DVD players are provided for your entertainment while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
    Location
    With a stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World in Madrid (Salamanca) you ll be within a 15-minute walk of U.S. Embassy and Gran Via. This luxury hotel is 1.2 mi (1.9 km) from Prado Museum and 2 mi (3.1 km) from El Retiro Park.

    User Reviews

    9.2 963 reviews
    Verified reviews
    Wonderful
    Value per price
    9
    Close to attractions
    9
    Cleanliness
    9.6
    Service
    9.4
    Property conditions
    9
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