Water dispenser
Smoke-free property
Free wired internet
24-hour pool access
Free WiFi
Multilingual staff
Rooftop terrace
Number of outdoor pools - 1
Express check-out
24-hour front desk
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Ocean Zen Suites on 5th Avenue - Adults Only
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Description
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access concierge services and a picnic area. If you re ready for some gaming fun you can hop on the casino shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Laundry facilities
Express check-out
Multilingual staff
Water dispenser
Rooftop terrace
24-hour front desk
Smoke-free property
Number of outdoor pools - 1
Free WiFi
24-hour pool access
Free wired internet
Terrace
Picnic area
Dry cleaning/laundry service
Barbecue grill(s)
Express check-in
Parking & Transportation
- Street parking
- Casino shuttle (surcharge)
Guest Services
- Luggage storage
- Concierge services
Outdoor
- Garden
- Beach towels
- Pool sun loungers
Accessibility
- Well-lit path to entrance
- Upper floors accessible by stairs only
- Stair-free path to entrance
- Wheelchair accessible - no
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards mobile payments and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of MXN 1000 will be collected before check-in.
We have included all charges provided to us by the property.
Fees Optional
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- This property s policy is to refuse certain bookings for the purpose of group events or parties including pre-wedding stag/bachelor and hen/bachelorette parties.
- 24-hour pool access
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include complimentary wired internet access express check-in and express check-out.
Rooms
Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Location
You ll be centrally located in Playa del Carmen with a stay at Ocean Zen Suites on 5th Avenue - Adults Only within a 15-minute walk of Mamitas Beach and Punta Esmeralda Beach. This hotel is 1 mi (1.6 km) from Quinta Avenida and 1.2 mi (2 km) from Quinta Alegría Shopping Mall.