Laundry facilities 
Free parking nearby 
Multilingual staff 
Free WiFi 
Number of bars/lounges - 1
Number of restaurants - 1
Free train station pickup -
Free train station drop-off
-
Free breakfast
-
Free ski shuttle
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Phoenix Hotel
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4690-2 Hokujo, Hakuba 399-9301 (Japan)
9.6
Wonderful
drive
miles
Laundry facilities
Free parking nearby
Multilingual staff
Book Now
Description
Spend the day on the slopes or enjoy other recreational amenities which include a sauna. This hotel also features complimentary wireless internet access concierge services and ski storage. You ll be on the slopes in no time with the complimentary ski shuttle.
Popular amenities See all
Property amenities
Popular amenities
-
Free parking nearby
-
Free train station drop-off
-
Laundry facilities
-
Multilingual staff
-
Free breakfast
-
Free ski shuttle
Smoke-free property
-
Free train station pickup
-
Number of restaurants - 1
-
Free self parking
-
Number of bars/lounges - 1
-
Free WiFi
Bicycle tour information
-
Children s games
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Free bus station shuttle
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Uncovered parking
Parking & Transportation
- Offsite parking reservations required
Things to do
- Ski passes available
- Sauna
- Games
- Books
Conveniences
- Ski storage
- Lockers available
- Vending machine
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Front desk (limited hours)
Outdoor
- Hiking/Biking nearby
- Mountain bike nearby
Accessibility
- Wheelchair accessible - no
More
- Fireplace in lobby
- Distance from property (meters) 500
- Distance from property (ft) 1640
Check-in Time/Check-out Time
4:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds onsite parking and high chair
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
Check-in Special Instructions
This property offers transfers from the train station. Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Hotel Policies
- Hot springs access available from 8:00 AM to 10:00 PM.
- The Japanese Ministry of Health Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns hotels motels etc. ). Additionally lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Business Amenities
Featured amenities include multilingual staff luggage storage and laundry facilities. A train station pick-up service is provided at no charge and free self parking is available onsite.
Rooms
Make yourself at home in one of the 12 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones as well as coffee/tea makers and free tea bags/instant coffee.
Location
When you stay at Phoenix Hotel in Hakuba you ll be near ski lifts just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. This ski hotel is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.8 mi (7.7 km) from Tsugaike Ski Resort.
