Laundry facilities
Sign language-capable staff
Rooftop terrace
Free WiFi
Number of bars/lounges - 2
Number of spa tubs - 1
Multilingual staff
Number of outdoor pools - 1
Number of indoor pools - 1
Meeting rooms
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Hilton Astana
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. If you re looking for recreational opportunities you ll find an outdoor pool an indoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
Number of outdoor pools - 1
Multilingual staff
Sign language-capable staff
Full-service spa
Rooftop terrace
Free self parking
Number of indoor pools - 1
Number of restaurants - 1
24-hour front desk
Number of spa tubs - 1
Number of bars/lounges - 2
Free WiFi
Laundry facilities
Meeting rooms
Airport transportation (surcharge)
Wheelchair-accessible on-site restaurant
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Things to do
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
- Turkish bath/Hammam
Conveniences
- Grocery/convenience store
- Terrace
- Gift shops or newsstand
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Free newspapers in lobby
- Luggage storage
- Concierge services
Business Services
- Business center
- Conference space
- ATM/banking
- Number of meeting rooms - 9
- Conference space size (meters) - 700
- Conference space size (feet) - 7535
Outdoor
- Designated smoking areas
- Children s pool
Accessibility
- Wheelchair-accessible public washroom
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair accessible parking
- Wheelchair-accessible spa
- Assistive listening devices in meeting rooms
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchairs available on site
- Handrails in hallways
- Handrails in stairways
- Visual alarms in hallways
- Wheelchair-accessible lounge
More
- Banquet hall
- Ballroom
- Wedding services
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for continental breakfast: approximately KZT 10000 to 10000 per person
- Airport shuttle fee: KZT 11000 per vehicle (one-way maximum occupancy 3)
- Rollaway bed fee: KZT 5000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- If you require a visa to enter the country your property may be able to help with the supporting documents needed to obtain one. To learn more you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian s room using existing bedding.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Business Amenities
Featured amenities include a business center complimentary newspapers in the lobby and dry cleaning/laundry services. Planning an event in Astana? This hotel has 7535 square feet (700 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 253 individually decorated guestrooms featuring MP3 docking stations and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Location
With a stay at Hilton Astana in Astana (Yesil District) you ll be within a 10-minute walk of EXPO 2017 and MEGA Silk Way. This family-friendly hotel is 1.5 mi (2.4 km) from Alau Ice Palace and 2.2 mi (3.5 km) from Saryarka Velodrome.