Full-service spa 
Free WiFi 
Number of bars/lounges - 4-
Number of poolside bars - 1
Number of outdoor pools - 4
Meeting rooms 
Free breakfast 
Children s club (free) -
Number of coffee shops/cafes - 1
Laundry facilities
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Altitude at Krystal Grand Cancun - All inclusive
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Boulevard Kukulcan km 8.5, Cancun 77500 (Mexico)
8
Wonderful
drive
miles
Full-service spa
Free WiFi
Number of bars/lounges - 4
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. You re sure to appreciate the recreational amenities which include 4 outdoor swimming pools a steam room and a fitness center. Additional amenities at this property include complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Smoke-free property
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Meeting rooms
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24-hour front desk
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Number of restaurants - 4
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Full-service spa
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Children s club (free)
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Laundry facilities
-
Number of coffee shops/cafes - 1
-
Free breakfast
-
Free WiFi
-
Number of bars/lounges - 4
-
Number of poolside bars - 1
Free valet parking
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Number of outdoor pools - 4
Dry cleaning/laundry service
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Free newspapers in lobby
Parking & Transportation
- Uncovered parking
Food & Drink
- Snack bar/deli
Things to do
- Fitness facilities
- Spa Services on-site
- Steam room
- Arcade/game room
Family Friendly
- Billiards or pool table
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (free)
Conveniences
- Terrace
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
Business Services
- Business center
- ATM/banking
Outdoor
- Picnic area
- Garden
- Children s pool
- Pool sun loungers
Accessibility
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Handrails in stairways
- Wheelchair-accessible registration desk
- Well-lit path to entrance
- Wheelchair accessible path of travel
More
- Banquet hall
- Wedding services
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 79.20 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Business Amenities
Featured amenities include a business center complimentary newspapers in the lobby and dry cleaning/laundry services. Free valet parking is available onsite.
Rooms
Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
With a stay at Altitude at Krystal Grand Cancun - All inclusive in Cancun (Zona Hotelera) you ll be steps from Gaviota Azul Beach and 5 minutes by foot from Cancun Convention Center. This all-inclusive property is 0.3 mi (0.5 km) from Forum Beach and 0.3 mi (0.6 km) from West Coast of Isla Mujeres Punta Cancun and Punta Nizuc National Park.
