Free WiFi 
Number of outdoor pools - 1
Free valet parking -
Free self parking
Multilingual staff -
Water dispenser
-
24-hour front desk
Laundry facilities 
Smoke-free property -
Pool umbrellas
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Winíka Alterra
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Carretera Palenque-Ocosingo Km 4.5, Palenque 29960 (Mexico)
9.8
Wonderful
drive
miles
Free WiFi
Number of outdoor pools - 1
Free valet parking
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Description
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this cabin include complimentary wireless internet access and tour/ticket assistance.
Popular amenities See all
Property amenities
Popular amenities
-
Free WiFi
-
Number of outdoor pools - 1
-
Free valet parking
-
Free self parking
-
Multilingual staff
-
Water dispenser
-
24-hour front desk
-
Laundry facilities
-
Smoke-free property
-
Pool umbrellas
-
Terrace
Airport transportation (surcharge)
-
Tours/ticket assistance
-
Garden
-
Pool sun loungers
-
Eco-friendly cleaning products used
Conveniences
- Shared microwave
- Shared refrigerator
- Mosquito nets
Accessibility
- Upper floors accessible by stairs only
- Wheelchair accessible - no
Check-in Time/Check-out Time
2:00 PM/1:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy plus a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Airport shuttle fee: MXN 2000 per vehicle (one-way maximum occupancy 6)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services. Reservations can be made by contacting the cabin prior to arrival using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include a 24-hour front desk multilingual staff and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free valet parking is available onsite.
Rooms
Make yourself at home in one of the 5 guestrooms. Rooms have private furnished balconies. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
Location
When you stay at Winíka Alterra in Palenque you ll be within a 5-minute drive of Misol-Ha Waterfalls. This cabin is within the region of Cascadas de Agua Azul.
