Number of restaurants - 1
Express check-out
Free wired internet
Free WiFi
Number of bars/lounges - 2
Number of outdoor pools - 1
24-hour front desk
Bicycle rents on site
Smoke-free property
Conference center
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Novotel Samator Surabaya Timur
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Description
Take advantage of recreational opportunities offered including an outdoor pool a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access concierge services and an arcade/game room.
Popular amenities See all
Property amenities
Popular amenities
Express check-out
Number of restaurants - 1
Bicycle rents on site
Conference center
Free self parking
Smoke-free property
Number of outdoor pools - 1
Number of bars/lounges - 2
Free WiFi
Free wired internet
24-hour front desk
Ballroom
Breakfast available (surcharge)
Elevator
Fitness facilities
Wheelchair-accessible concierge desk
Parking & Transportation
- Airport transportation (surcharge)
Things to do
- Arcade/game room
Conveniences
- Grocery/convenience store
- Lockers available
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- ATM/banking
- Number of meeting rooms - 10
Outdoor
- Dock
- Children s pool
Accessibility
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
- Wheelchair-accessible registration desk
More
- Reception hall
- Fireplace in lobby
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up and the test must have been administered no more than 24 hours prior to check-in.
Fees Optional
- Fee for buffet breakfast: approximately IDR 145200 per person
- Airport shuttle fee: IDR 250000 per vehicle (one-way maximum occupancy 3)
- Airport shuttle fee per child: IDR 250000 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- At check-in guests must provide a negative Antigen COVID-19 test result.
- The negative COVID-19 test result requirement applies to all guests aged 1 and up and the test must have been administered no more than 24 hours prior to check-in.
Business Amenities
Featured amenities include complimentary wired internet access express check-out and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours and free self parking is available onsite.
Rooms
Make yourself at home in one of the 261 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones as well as desks and electric kettles.
Location
With a stay at Novotel Samator Surabaya Timur in Surabaya you ll be near the airport within a 10-minute drive of Tunjungan Plaza and University of Pembangunan Nasional Veteran. This hotel is 2.6 mi (4.2 km) from Sepuluh November Institute of Technology and 3.1 mi (4.9 km) from Galaxy Mall.