Free self parking 
Coffee/tea in common areas 
Multilingual staff 
Number of coffee shops/cafes - 1
Free WiFi -
Number of bars/lounges - 1
Elevator 
Wheelchair-accessible on-site restaurant -
Wheelchair accessible (may have limitations)
-
Breakfast available (surcharge)
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Tensui Saryo
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1320-276 Gora , Hakone 250-0408 (Japan)
8.6
Wonderful
drive
miles
Free self parking
Coffee/tea in common areas
Multilingual staff
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Description
Relax and unwind with massages body treatments and facials. This hotel also features complimentary wireless internet access and a vending machine.
Popular amenities See all
Property amenities
Popular amenities
-
Free self parking
-
Coffee/tea in common areas
-
Multilingual staff
-
Number of coffee shops/cafes - 1
-
Free WiFi
-
Number of bars/lounges - 1
-
Elevator
-
Wheelchair-accessible on-site restaurant
-
Wheelchair accessible (may have limitations)
-
Breakfast available (surcharge)
Spa treatment room(s)
-
Luggage storage
-
Wheelchair-accessible registration desk
-
Safe-deposit box at front desk
-
Wheelchairs available on site
-
Front desk (limited hours)
Parking & Transportation
- Limited onsite parking
Conveniences
- Vending machine
Accessibility
- Wheelchair-accessible path to elevator
Check-in Time/Check-out Time
3:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
The front desk is open daily from 8 AM - 7 PM. This property doesn t offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Meals are available by reservation only and cannot be requested after check-in. Guests with dietary restrictions or food allergies should contact this property 3 days in advance. Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Additional fee: JPY 150 per person per night
We have included all charges provided to us by the property.
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older collected at the property.Fees Optional
- Fee for Japanese breakfast: approximately JPY 3300 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- The Japanese Ministry of Health Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns hotels motels etc. ). Additionally lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
- Guests with tattoos are not able to use the onsite public bathing facilities.
Business Amenities
Featured amenities include multilingual staff luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 34 individually decorated guestrooms featuring refrigerators and flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers and housekeeping is provided daily.
Location
With a stay at Tensui Saryo in Hakone (Gora) you ll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. This hotel is 6.5 mi (10.5 km) from Lake Ashi and 12.2 mi (19.6 km) from Gotemba Premium Outlets.
