Laundry facilities 
Multilingual staff -
Water dispenser
Free wired internet 
Free WiFi 
Number of bars/lounges - 2-
Number of poolside bars - 1
-
Conference center
Number of outdoor pools - 1
Health club
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Iberostar Heritage Grand Mencey
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Calle Doctor Jose Naveiras 38, Santa Cruz de Tenerife 38004 (Spain)
9.2
Wonderful
drive
miles
Laundry facilities
Multilingual staff
Water dispenser
Book Now
Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. If you re looking for recreational opportunities you ll find a health club an outdoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access concierge services and wedding services.
Popular amenities See all
Property amenities
Popular amenities
Full-service spa
-
Multilingual staff
-
Water dispenser
-
Conference center
-
Health club
-
24-hour front desk
-
Number of outdoor pools - 1
-
Express check-out
-
Number of poolside bars - 1
-
Number of bars/lounges - 2
-
Free WiFi
-
Free wired internet
Number of restaurants - 4
-
Laundry facilities
Wheelchair-accessible meeting spaces/business center
-
Wheelchair-accessible on-site restaurant
Parking & Transportation
- Off-street parking
- Limited onsite parking
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Things to do
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
Conveniences
- Terrace
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Express check-in
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- ATM/banking
- Number of meeting rooms - 9
Outdoor
- Designated smoking areas
- Hiking/Biking nearby
- Garden
- Mountain bike nearby
Accessibility
- Wheelchair accessible parking
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Stair-free path to entrance
More
- Banquet hall
- Reception hall
- Wedding services
- Distance from property (meters) 20
- Distance from property (ft) 66
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards debit cards and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. This property enforces a smart-casual dress code at all restaurants which includes long trousers for men. Shorts swimsuits sleeveless clothing flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Fees Optional
- Fee for buffet breakfast: approximately EUR 20 to 30 for adults and EUR 20 to 30 for children
- Nearby parking fee: EUR 12 per day (66 ft away)
- Facilities fee: EUR 20 per person per day and includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Cash transactions at this property cannot exceed EUR 1000 due to national regulations. For further details please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
Business Amenities
Featured amenities include complimentary wired internet access a business center and express check-in. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Limited parking is available onsite.
Rooms
Make yourself at home in one of the 261 individually decorated guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife you ll be within a 5-minute drive of Tenerife Auditorium and Rambla de Santa Cruz. This luxury hotel is 8.8 mi (14.1 km) from Teresitas Beach and 0.7 mi (1.1 km) from Nuestra Senora del Pilar Parish.
