On private beach
Rooftop terrace
Free WiFi
Number of bars/lounges - 11
Number of poolside bars - 7
Number of spa tubs - 1
Multilingual staff
Number of beach bars - 1
Number of outdoor pools - 7
Number of swim-up bars - 1
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Excellence Playa Mujeres - Adults Only All Inclusive
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. After dipping into one of the 7 outdoor swimming pools you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
Number of beach bars - 1
Laundry facilities
Full-service spa
On private beach
Rooftop terrace
Number of coffee shops/cafes - 1
Number of swim-up bars - 1
Number of outdoor pools - 7
24-hour front desk
24-hour fitness facilities
Number of spa tubs - 1
Number of poolside bars - 7
Number of bars/lounges - 11
Free WiFi
Number of restaurants - 10
Multilingual staff
Parking & Transportation
- Free valet parking
- Airport transportation (surcharge)
Food & Drink
- Snack bar/deli
Things to do
- Vegetable garden
- Spa treatment room(s)
- Library
- Sauna
- Turkish bath/Hammam
Conveniences
- Gift shops or newsstand
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- ATM/banking
Outdoor
- Tennis on site
- Pool umbrellas
- Designated smoking areas
- Outdoor tennis courts - 1
- Barbecue grill(s)
- Garden
Accessibility
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
More
- Wedding services
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full including taxes and service fee.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Fees Optional
- Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a 24-hour front desk multilingual staff and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free valet parking is available onsite.
Rooms
Make yourself at home in one of the 450 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Location
With a stay at Excellence Playa Mujeres - Adults Only All Inclusive in Punta Sam (Playa Mujeres) you ll be within a 15-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. This all-inclusive property is 6.2 mi (10 km) from North Beach and 14.8 mi (23.7 km) from La Isla Shopping Mall.