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ANDAZ MAYAKOBA RESORT RIVIERA MAYA BY HYATT

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Carretera Federal, Playa del Carmen 77710 (Mexico)

9.2
Wonderful
See all 529 reviews
    drive
    miles
    Multilingual staff
    Multilingual staff
    Children s club (free)
    Children s club (free)
    24-hour fitness facilities
    24-hour fitness facilities
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    Description

    Pamper yourself with a visit to the spa which offers massages body treatments and facials. After dipping into one of the 2 outdoor swimming pools you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access concierge services and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

    Popular amenities
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    • Multilingual staff Multilingual staff

    • Children s club (free) Children s club (free)

    • 24-hour fitness facilities 24-hour fitness facilities

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • Number of spa tubs - Number of spa tubs - 1

    • Number of beach bars - Number of beach bars - 2

    • Number of outdoor pools - Number of outdoor pools - 2

    • Laundry facilities Laundry facilities

    • Internet access Internet access

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Guests & Rooms
    1 Room, 2 Guest(s)
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    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards and debit cards; cash is not accepted

    • Cashless transactions are available

    • This property uses a grey water recycling system and eco-friendly cleaning products

    • Safety features at this property include a fire extinguisher a smoke detector and a first aid kit

    • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

      • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

    Check-in Special Instructions

    It is Hyatt s practice to enter any occupied guestroom at a minimum of once within a 24-hour period even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: 10 percent

    We have included all charges provided to us by the property.

    Fees Optional
    • Fee for full breakfast: approximately MXN 650 per person
    • Pet fee: MXN 1538 per pet per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
    • Children 11 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
    • Cashless payment methods are available for all transactions.
    Business Amenities
    Featured amenities include express check-out dry cleaning/laundry services and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.
    Rooms
    Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones as well as safes and minibars (stocked with some free items).
    Location
    Located in Playa del Carmen ANDAZ MAYAKOBA RESORT RIVIERA MAYA BY HYATT is by the ocean a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach.