Alila Mayakoba

• 3:00 PM/12:00 PM

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• This property accepts credit cards and debit cards; cash is not accepted

• Cashless transactions are available

• This property uses a grey water recycling system and eco-friendly cleaning products

• Safety features at this property include a fire extinguisher a smoke detector and a first aid kit

• This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

• Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
• Pet deposit: USD 100 per stay
• Pet fee: USD 100 per pet per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for golf tee times and massage services. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.

Featured amenities include express check-out dry cleaning/laundry services and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 182 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Bathrooms feature showers complimentary toiletries and hair dryers. Conveniences include phones as well as safes and minibars (stocked with some free items).

Located in Playa del Carmen Alila Mayakoba is by the ocean a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach.