Free breakfast 
Laundry facilities -
Number of restaurants - 2
24-hour front desk 
Number of indoor pools - 1
Number of coffee shops/cafes - 1-
Number of poolside bars - 1
Full-service spa 
Free WiFi -
Number of bars/lounges - 2
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Grand Erbil Hotel
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Sauranbaeva Str. 5, Almaty 050-0011 (Kazakhstan)
6
Very good
drive
miles
Free breakfast
Laundry facilities
Number of restaurants - 2
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Description
Relax at the full-service spa where you can enjoy massages. If you re looking for recreational opportunities you ll find an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access a television in a common area and tour/ticket assistance.
Popular amenities See all
Property amenities
Popular amenities
-
Free breakfast
-
Full-service spa
-
Children s club (free)
-
24-hour front desk
-
Laundry facilities
-
Number of indoor pools - 1
-
Number of coffee shops/cafes - 1
-
Number of restaurants - 2
-
Free WiFi
-
Number of bars/lounges - 2
-
Number of poolside bars - 1
-
Spa Services on-site
Wheelchair accessible (may have limitations)
Sauna
-
Steam room
Elevator
Parking & Transportation
- Airport transportation (surcharge)
- Limited onsite parking
Things to do
- Turkish bath/Hammam
Conveniences
- Gated community
- Terrace
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
Business Services
- Number of meeting rooms - 1
Outdoor
- Designated smoking areas
Accessibility
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair accessible path of travel
More
- Banquet hall
- Television in common areas
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: KZT 5000.00 per stay
We have included all charges provided to us by the property.
Fees Optional
- Airport shuttle fee: KZT 3000 per vehicle (one-way maximum occupancy 4)
- Rollaway bed fee: KZT 10000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- If you require a visa to enter the country your property may be able to help with the supporting documents needed to obtain one. To learn more you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Children 5 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and limited parking is available onsite.
Rooms
Make yourself at home in one of the 67 guestrooms featuring refrigerators and microwaves. 70-inch flat-screen televisions with satellite programming provide entertainment while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers hair dryers and bathrobes. Conveniences include safes and desks as well as phones with free local calls.
Location
With a stay at Grand Erbil Hotel in Almaty (Turksib District) you ll be within a 10-minute drive of 28 Panfilov Heroes Memorial Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This family-friendly hotel is 5.5 mi (8.8 km) from MEGA Park and 5.9 mi (9.5 km) from Hippodrome.
