Number of coffee shops/cafes - 1
Number of restaurants - 1
Free self parking 
Smoke-free property 
Bicycle rents on site 
Area shuttle (surcharge) 
Laundry facilities 
Free WiFi 
Health club 
Number of indoor pools - 1
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Medina del Lago
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Gualabi Colinas de San Pablo Lote 25A, Otavalo (Ecuador)
9.2
Wonderful
drive
miles
Number of coffee shops/cafes - 1
Number of restaurants - 1
Free self parking
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Description
Don t miss out on the many recreational opportunities including a health club an indoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access concierge services and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Number of indoor pools - 1
-
Smoke-free property
-
Number of restaurants - 1
-
Number of coffee shops/cafes - 1
-
Area shuttle (surcharge)
-
Laundry facilities
-
Free self parking
-
Health club
-
Free WiFi
-
Bicycle rents on site
Elevator
-
Fitness facilities
Terrace
-
Snack bar/deli
Airport transportation (surcharge)
Wheelchair-accessible concierge desk
Food & Drink
- Breakfast available (surcharge)
Things to do
- Spa Services on-site
- Outdoor entertainment area
- Arcade/game room
Conveniences
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
Business Services
- Business center
- Number of meeting rooms - 1
Outdoor
- Garden
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
More
- Ballroom
- Proposal/romance packages available
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. The front desk is open during the following times:- Thursday - Sunday: 8:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
Fees Optional
- Fee for continental breakfast: approximately USD 20 per person
- Airport shuttle fee: USD 70 per vehicle (one way)
- Late check-out fee: USD 60
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include a business center luggage storage and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Stay in one of 15 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Location
Located in Otavalo Medina del Lago is in the mountains within a 5-minute drive of Plaza de Ponchos and Instituto Otavaleño de Antropología. This family-friendly hotel is 1.9 mi (3 km) from Condor Park and 1.9 mi (3.1 km) from Galeria Gabriel Ceballos Ulloa.
