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Interior entranceReceptionReceptionRoom37+ View all

Hotel MX portal maya

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Calle 16 Norte Entre 10 y 15 Avenida, Playa del Carmen 77710 (Mexico)

7.6
Very good
See all 120 reviews
    drive
    miles
    Number of bars/lounges -
    Number of bars/lounges - 1
    24-hour front desk
    24-hour front desk
    Multilingual staff
    Multilingual staff
    Book Now
    Description

    Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.

    Popular amenities
    See all

    • Number of bars/lounges - Number of bars/lounges - 1

    • 24-hour front desk 24-hour front desk

    • Multilingual staff Multilingual staff

    • Free WiFi Free WiFi

    • Express check-out Express check-out

    • Free parking nearby Free parking nearby

    • Smoke-free property Smoke-free property

    • Number of outdoor pools - Number of outdoor pools - 1

    • Number of restaurants - Number of restaurants - 2

    • Terrace Terrace

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Smoke-free property Smoke-free property

    • Number of outdoor pools - Number of outdoor pools - 1

    • Free parking nearby Free parking nearby

    • Number of restaurants - Number of restaurants - 2

    • Number of bars/lounges - Number of bars/lounges - 1

    • Express check-out Express check-out

    • Free WiFi Free WiFi

    • Multilingual staff Multilingual staff

    • 24-hour front desk 24-hour front desk

    • Airport transportation (surcharge) Airport transportation (surcharge)

    • Terrace Terrace

    • Breakfast available (surcharge) Breakfast available (surcharge)

    • Street parking Street parking

    • Luggage storage Luggage storage

    • Tours/ticket assistance Tours/ticket assistance

    • Concierge services Concierge services

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Conveniences

    • Safe-deposit box at front desk

    Guest Services

    • Porter/bellhop

    Outdoor

    • Garden

    Accessibility

    • Wheelchair accessible - no
    • Handrails in stairways
    • Well-lit path to entrance
    • Upper floors accessible by stairs only

    More

    • Distance from property (meters) 100
    • Distance from property (ft) 328
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    • This property accepts credit cards debit cards and cash

    • Noise-free guestrooms cannot be guaranteed

    • Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and window guards

    Check-in Special Instructions

    This property doesn t offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: USD 2.87 per accommodation per night

    We have included all charges provided to us by the property.

    Fees Optional
    • Fee for buffet breakfast: approximately USD 8 to 20 for adults and USD 5 to 20 for children
    • Pet deposit: USD 25 per stay
    • Pet fee: USD 13 per pet per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    Business Amenities
    Featured amenities include express check-out a 24-hour front desk and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
    Rooms
    Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
    Location
    With a stay at Hotel MX portal maya you ll be centrally located in Playa del Carmen steps from Quinta Alegría Shopping Mall and Quinta Avenida. This hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

    User Reviews

    7.6 120 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    8
    Cleanliness
    7.8
    Service
    7.8
    Property conditions
    7.6
    Read More Reviews









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