24-hour front desk 
Free water park access 
Airport transportation 
Area shuttle (surcharge) 
Free WiFi 
Number of bars/lounges - 3
Number of outdoor pools - 2-
Internet access
-
Multilingual staff
Laundry facilities
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Melia Casa Maya Cancun All Inclusive
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Blvd. Kukukcan KM 5.5, Cancun 77500 (Mexico)
7.4
Very good
drive
miles
24-hour front desk
Free water park access
Airport transportation
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Description
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities which include a complimentary water park. Additional features at this property include complimentary wireless internet access concierge services and babysitting. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Internet access
-
24-hour front desk
Number of restaurants - 4
-
Laundry facilities
-
Multilingual staff
Smoke-free property
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Area shuttle (surcharge)
-
Number of outdoor pools - 2
-
Number of bars/lounges - 3
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Free WiFi
Free self parking
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Airport transportation
-
Free water park access
Wheelchair accessible (may have limitations)
Babysitting or childcare
-
Shopping on site
Parking & Transportation
- Uncovered parking
- Off-street parking
Family Friendly
- Children s games
Conveniences
- Terrace
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Outdoor
- Pool umbrellas
- Beach umbrellas
- Waterslide
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
Accessibility
- Wheelchair-accessible on-site restaurant
- Elevator
- Wheelchair-accessible public washroom
- Visual alarms in hallways
- Wheelchair-accessible path to elevator
- Pool access ramp on site
- Well-lit path to entrance
- Wheelchair accessible path of travel
More
- Television in common areas
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: MXN 79.20 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 8:00 AM to 8:00 PM.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 260 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Bathrooms feature showers complimentary toiletries and hair dryers. Conveniences include phones and coffee/tea makers and housekeeping is provided daily.
Location
With a stay at Melia Casa Maya Cancun All Inclusive in Cancun (Zona Hotelera) you ll be a 1-minute drive from Langosta Beach and 6 minutes from Cancun Convention Center. This all-inclusive property is 4.9 mi (7.9 km) from La Isla Shopping Mall and 5.2 mi (8.4 km) from Ultramar Ferry Puerto Juárez.
