Area shuttle (surcharge) 
Free water park access 
Airport transportation 
24-hour fitness facilities 
Free WiFi 
Number of bars/lounges - 3
Number of outdoor pools - 2-
Internet access
Multilingual staff 
Laundry facilities
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Melia Casa Maya Cancun All Inclusive
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Blvd. Kukukcan KM 5.5, Cancun 77500 (Mexico)
8.4
Wonderful
drive
miles
Area shuttle (surcharge)
Free water park access
Airport transportation
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Description
Pamper yourself with onsite massages body treatments and facials. You re sure to appreciate the recreational amenities which include 2 outdoor pools a complimentary water park and a 24-hour fitness center. This property also features complimentary wireless internet access concierge services and babysitting. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
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Internet access
-
Area shuttle (surcharge)
-
24-hour front desk
-
Laundry facilities
-
Multilingual staff
Number of restaurants - 4
-
24-hour fitness facilities
Free self parking
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Number of outdoor pools - 2
-
Number of bars/lounges - 3
-
Free WiFi
Smoke-free property
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Airport transportation
-
Free water park access
Wheelchair accessible (may have limitations)
Babysitting or childcare
Parking & Transportation
- Uncovered parking
- Off-street parking
Things to do
- Shopping on site
- Spa Services on-site
Family Friendly
- Children s games
- Billiards or pool table
Conveniences
- Terrace
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Outdoor
- Pool umbrellas
- Beach umbrellas
- Waterslide
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
Accessibility
- Wheelchair-accessible on-site restaurant
- Elevator
- Wheelchair-accessible public washroom
- Visual alarms in hallways
- Wheelchair-accessible path to elevator
- Pool access ramp on site
- Well-lit path to entrance
- Wheelchair accessible path of travel
More
- Television in common areas
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 85.40 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 260 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Bathrooms feature showers complimentary toiletries and hair dryers. Conveniences include phones and coffee/tea makers and housekeeping is provided daily.
Location
With a stay at Melia Casa Maya Cancun All Inclusive in Cancun (Zona Hotelera) you ll be a 1-minute drive from Langosta Beach and 6 minutes from Cancun Convention Center. This all-inclusive property is 4.9 mi (7.9 km) from La Isla Shopping Mall and 5.2 mi (8.4 km) from Ultramar Ferry Puerto Juárez.
