Laundry facilities
Multilingual staff
Number of coffee shops/cafes - 1
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 1
Number of spa tubs - 1
Children s club (free)
Number of outdoor pools - 3
Number of indoor pools - 1
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Serhs Natal Grand Hotel & Resort
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities which include 3 outdoor swimming pools a health club and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access an arcade/game room and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
24-hour front desk
Multilingual staff
Meeting rooms
Free self parking
Children s club (free)
Number of indoor pools - 1
Number of coffee shops/cafes - 1
Number of outdoor pools - 3
Full-service spa
Number of spa tubs - 1
Number of poolside bars - 1
Number of bars/lounges - 3
Free WiFi
Health club
Number of restaurants - 6
Laundry facilities
Food & Drink
- Snack bar/deli
Things to do
- Shopping on site
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
- Arcade/game room
Conveniences
- Terrace
- Gift shops or newsstand
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
Business Services
- Business center
- Computer station
Outdoor
- Pool umbrellas
- Designated smoking areas
- Free beach cabanas
- Waterslide
- Free pool cabanas
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchair-accessible concierge desk
- Wheelchair accessible (may have limitations)
- Elevator
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Pool access ramp on site
- Visual alarms in hallways
- Wheelchair-accessible registration desk
- Wheelchair-accessible lounge
- Braille or raised signage
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible path of travel
More
- Banquet hall
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property s half board rates include breakfast and buffet dinner. The full board rates include breakfast buffet lunch and buffet dinner. Drinks are not included with either meal plan.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation.
Hotel Policies
- Parents or a legal guardian traveling with children under 18 years must present the child s birth certificate and an identity card with photo (passport for example) at the check-in. For international travels to Brazil if just one of the parents is traveling with the child she/he must present – in addition to the child s certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian as applicable cannot or are unwilling to give this authorization a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
- Children 2 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 395 individually decorated guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks and housekeeping is provided daily.
Location
With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira) you ll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This beach resort is 0.6 mi (1 km) from Natal Convention Center and 1.1 mi (1.8 km) from Craft Fair of Ponta Negra.