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Sereno Hotel

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Av. 16 de Septiembre No. 22, San Cristóbal de las Casas 29200 (Mexico)

8.8
Wonderful
See all 104 reviews
    drive
    miles
    Free WiFi
    Free WiFi
    Number of bars/lounges -
    Number of bars/lounges - 1
    Full-service spa
    Full-service spa
    Book Now
    Description

    Relax at the full-service spa where you can enjoy massages. Additional amenities at this Colonial hotel include complimentary wireless internet access and tour/ticket assistance.

    Popular amenities
    See all

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • Full-service spa Full-service spa

    • Free self parking Free self parking

    • Designated smoking areas Designated smoking areas

    • Spa Services on-site Spa Services on-site

    • Snack bar/deli Snack bar/deli

    • Fitness facilities Fitness facilities

    • Terrace Terrace

    • Luggage storage Luggage storage

    • Only dogs and cats are allowed Only dogs and cats are allowed

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • Full-service spa Full-service spa

    • Free self parking Free self parking

    • Designated smoking areas Designated smoking areas

    • Spa Services on-site Spa Services on-site

    • Snack bar/deli Snack bar/deli

    • Fitness facilities Fitness facilities

    • Terrace Terrace

    • Luggage storage Luggage storage

    • Tours/ticket assistance Tours/ticket assistance

    • Garden Garden

    • Hosted evening meal (surcharge) Hosted evening meal (surcharge)

    • Food and water bowls Food and water bowls

    • Wheelchair accessible - no Wheelchair accessible - no

    • Front desk (limited hours) Front desk (limited hours)

    • Only dogs and cats are allowed Only dogs and cats are allowed

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards; cash is not accepted

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Check-in Special Instructions

    This property offers transfers from the airport. Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn t offer after-hours check-in. The front desk is staffed during limited hours.

    Fees Optional
    • Pet fee: MXN 250.00 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: MXN 250.0 per day
    • Hosted evening meal: MXN 400

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    Business Amenities
    The front desk is staffed during limited hours. Free self parking is available onsite.
    Rooms
    Stay in one of 6 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Housekeeping is provided daily and irons/ironing boards can be requested.
    Location
    With a stay at Sereno Hotel in San Cristóbal de las Casas (De La Merced) you ll be steps from Mesoamerican Museum of Jade and 4 minutes by foot from San Cristóbal de las Casas Cathedral. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center.

    User Reviews

    8.8 104 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    10
    Cleanliness
    9.4
    Service
    9.2
    Property conditions
    8.6
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