24-hour front desk
Conference center
Number of coffee shops/cafes - 1
Rooftop terrace
Free parking nearby
Number of restaurants - 1
Multilingual staff
Express check-out
Number of bars/lounges - 1
Free WiFi
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Castello City Hotel
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Description
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge) wedding services and a banquet hall.
Popular amenities See all
Property amenities
Popular amenities
Multilingual staff
Free self parking
Rooftop terrace
Laundry facilities
Express check-out
Number of bars/lounges - 1
Free WiFi
Number of restaurants - 1
Number of coffee shops/cafes - 1
Coffee/tea in common areas
24-hour business center
Free parking nearby
24-hour front desk
Conference center
Snack bar/deli
Business center
Parking & Transportation
- Street parking
- Airport transportation (surcharge)
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Express check-in
- Free reception
- Tours/ticket assistance
- Luggage storage
- Concierge services
Business Services
- Conference space
- Computer station
- ATM/banking
- Number of meeting rooms - 1
- Conference space size (meters) - 7
- Conference space size (feet) - 70
Accessibility
- Elevator
- Wheelchair accessible - no
More
- Banquet hall
- Wedding services
- Distance from property (meters) 100
- Distance from property (ft) 328
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and window guards
- Property Registration Number 1039Κ013A0004300
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March EUR 3.00 per accommodation per night
- A tax is imposed by the city: From 1 April - 31 October EUR 10.00 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- Airport shuttle fee: EUR 15 per vehicle (one-way)
- Late check-out fee: EUR 25 (subject to availability)
- In-room safe fee: EUR 2 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Cash transactions at this property cannot exceed EUR 500 due to national regulations. For further details please contact the property using information in the booking confirmation.
- One child 4 years old or younger stays free when occupying the parent or guardian s room using existing bedding.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Business Amenities
Featured amenities include a 24-hour business center express check-in and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 68 guestrooms featuring refrigerators. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
When you stay at Castello City Hotel in Heraklion you ll be in the historical district within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This family-friendly hotel is 3.9 mi (6.3 km) from Palace of Knossos and 0.2 mi (0.3 km) from Venetian Walls.