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The Donna Portals

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Calle Falconer 19, Calvia 7181 (Spain)

9.4
Wonderful
See all 148 reviews
    drive
    miles
    Multilingual staff
    Multilingual staff
    Electric car charging station
    Electric car charging station
    Bicycle rents on site
    Bicycle rents on site
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    Description

    Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities including a sauna a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access concierge services and babysitting (surcharge).

    Popular amenities
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    • Multilingual staff Multilingual staff

    • Electric car charging station Electric car charging station

    • Bicycle rents on site Bicycle rents on site

    • Laundry facilities Laundry facilities

    • Express check-out Express check-out

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 2

    • Number of poolside bars - Number of poolside bars - 1

    • 24-hour front desk 24-hour front desk

    • 24-hour fitness facilities 24-hour fitness facilities

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Guests & Rooms
    1 Room, 2 Guest(s)
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    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

    • Guests must contact this property in advance to reserve onsite parking

    • This property accepts credit cards and cash

    • This property uses a grey water recycling system

    • Safety features at this property include a smoke detector

    • This property is professionally cleaned

    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Check-in Special Instructions

    Guests will receive key retrieval information. This property enforces a smart-casual dress code at all restaurants which includes long trousers for men. Shorts swimsuits sleeveless clothing flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April EUR 1.10 per person per night up to 9 nights and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October EUR 4.40 per person per night up to 9 nights and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

    Fees Optional
    • Fee for cooked-to-order breakfast: approximately EUR 45 for adults and EUR 18 for children
    • Covered self parking fee: EUR 25 per day
    • Pet fee: EUR 45 per pet per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Cash transactions at this property cannot exceed EUR 1000 due to national regulations. For further details please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from March to October.
    • Pool access available from 10:00 AM to 7:00 PM.
    • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
    • One child 3 years old or younger stays free when occupying the parent or guardian s room using existing bedding.
    • The property is professionally cleaned.
    Business Amenities
    Featured amenities include express check-in express check-out and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
    Rooms
    Make yourself at home in one of the 64 individually furnished guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
    Location
    With a stay at The Donna Portals in Calvia (Portals Nous) you ll be a 4-minute drive from Puerto Portals Marina and 7 minutes from Port of Palma de Mallorca. This beach hotel is 3.7 mi (6 km) from Cala Mayor Beach and 3.9 mi (6.3 km) from Katmandu Park.