Free WiFi 
Smoke-free property 
Laundry facilities 
Rooftop terrace 
Dry cleaning/laundry service 
Uncovered parking -
Uncovered parking
Barbecue grill(s) 
Elevator -
Terrace
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Riviera Mackay
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5 - 7 Nelson St, Mackay QLD 4740 (Australia)
9.2
Wonderful
drive
miles
Free WiFi
Smoke-free property
Laundry facilities
Book Now
Description
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Popular amenities See all
Property amenities
Popular amenities
-
Free WiFi
-
Smoke-free property
-
Laundry facilities
-
Rooftop terrace
-
Dry cleaning/laundry service
-
Uncovered parking
-
Uncovered parking
-
Barbecue grill(s)
-
Elevator
-
Terrace
-
Luggage storage
-
Tours/ticket assistance
-
Concierge services
-
Long-term parking (surcharge)
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Wheelchair accessible - no
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Self parking (surcharge)
Check-in Time/Check-out Time
2:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
The front desk is open during the following times:- Monday - Friday: 9:00 AM - 5:00 PM
- Saturday - Saturday: 10:00 AM - 4:00 PM
- Sunday - Sunday: 10:00 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. Reception hours are 10 AM-2 PM on public holidays.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of AUD 200.00 will be collected before check-in.
We have included all charges provided to us by the property.
Fees Optional
- Uncovered self parking fee: AUD 7 per day
- Uncovered extended parking fee: AUD 7 per day
- Early check-in fee: AUD 50.00 (subject to availability)
- Late check-out fee: AUD 50.00 (subject to availability)
- Crib (infant bed) fee: AUD 10.0 per stay
- Credit card charges are subject to a surcharge of 1.9 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include dry cleaning/laundry services luggage storage and laundry facilities. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 28 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 42-inch LED televisions with satellite programming provide entertainment while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas and housekeeping is provided once per stay.
Location
A stay at Riviera Mackay places you in the heart of Mackay within a 5-minute walk of Bluewater Lagoon and Caneland Central. This aparthotel is 0.4 mi (0.7 km) from Jubilee Park and 0.6 mi (0.9 km) from Mackay Enertainment and Convention Centre.
