Free self parking 
Free WiFi 
Number of spa tubs - 1
Number of outdoor pools - 15
Smoke-free property -
Uncovered parking
Wheelchair accessible (may have limitations) 
Nature reserve -
Outdoor furniture
-
Wheelchair-accessible pool
save
The Palms Hotel
Save up to 15%on this property by signing in
Via Vereda Guamito, El Penol 053857 (Colombia)
0
drive
miles
Free self parking
Free WiFi
Number of spa tubs - 1
Book Now
Description
Pamper yourself with onsite massages or enjoy recreation amenities such as a hot tub. Additional amenities at this aparthotel include complimentary wireless internet access and charcoal grills.
Popular amenities See all
Property amenities
Popular amenities
-
Free self parking
-
Free WiFi
-
Number of spa tubs - 1
-
Smoke-free property
-
Number of outdoor pools - 15
-
Nature reserve
-
Fence around pool
-
Terrace
-
Free pool cabanas
Hiking/Biking nearby
-
Spa Services on-site
-
Barbecue grill(s)
-
Walkway to water
Airport transportation (surcharge)
-
Wheelchair accessible parking
-
Wheelchair-accessible pool
Parking & Transportation
- Uncovered parking
Things to do
- Outdoor furniture
- Games
Outdoor
- Garden
- Pool sun loungers
Accessibility
- Wheelchair accessible (may have limitations)
- Well-lit path to entrance
- Stair-free path to entrance
- Handrails in stairways
- Handrails in hallways
More
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards mobile payments and cash
Parties and events are allowed on site
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher a security system a first aid kit and outdoor lighting
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 259808
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 24 hours prior to arrival using the contact information on the booking confirmation. There is no front desk at this property. Prior to arrival guests must complete online registration with the property via a secure link. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: COP 40000 per accommodation per night (varies based on length of stay)
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Fees Optional
- Airport shuttle fee: COP 400000 per vehicle (roundtrip maximum occupancy 4)
- Airport shuttle fee per child: COP 400000 (roundtrip)
- Housekeeping fee: COP 40000 per day
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child s birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents ID. If only one parent is traveling into Colombia with the child that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival using the contact information on the booking confirmation.
- One child 5 years old or younger stays free per registered adult when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Treat yourself to a stay in one of the 4 individually furnished guestrooms featuring heated floors and Smart televisions. Kitchens are outfitted with full-sized refrigerators/freezers ovens and stovetops. Complimentary wired and wireless internet access keeps you connected and cable programming provides entertainment. Conveniences include safes and minibars and housekeeping is provided daily.
Location
Located in El Peñol The Palms Hotel is in the mountains within a 5-minute drive of Old Peñol Replica and Peñol-Guatapé Reservoir. This aparthotel is 5 mi (8 km) from Rock of Guatapé and 5.6 mi (9 km) from Parque Comfama.
