Casa Hotel Serena

• 3:00 PM/11:30 AM

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• This property accepts cash

• Property Registration Number 211714

• Pet deposit: COP 40000 per stay
• Service animals are exempt from fees
• Late check-in fee for check-in between 10:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child s birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents ID. If only one parent is traveling into Colombia with the child that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation.